[Libreoffice-bugs] [Bug 117595] UI hangs on Tools -> Options (or Alt-F12)

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=117595

Michael Weghorn <m.weghorn at posteo.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
     Ever confirmed|0                           |1
             Status|UNCONFIRMED                 |NEEDINFO

--- Comment #29 from Michael Weghorn <m.weghorn at posteo.de> ---
(In reply to Macky from comment #23)
> The only extra info that is printed when I launch from a terminal is the
> following:
> 
> warn:vcl.plugadapt:15664:15664:vcl/source/app/salplug.cxx:115: could not
> load shared object libvclplug_kde4lo.so
> 
> 
> This is printed as soon as I launch ./soffice, without even trying to launch
> the options window.

That sounds like some environment variable like SAL_USE_VCLPLUGIN was
explicitly pointing to kde4.

Can you check the output of 'env | grep kde4' (and your ~/.bashrc or
~/.bash_aliases)?

I can e.g. provoke such a message with an arbitrary dummy VCL plugin as well
like this:

$ SAL_USE_VCLPLUGIN=foobar ./instdir/program/soffice.bin --writer
warn:vcl.plugadapt:48698:48698:vcl/source/app/salplug.cxx:115: could not load
shared object libvclplug_foobarlo.so

That should be unrelated to the actual problem, though.



(In reply to Macky from comment #27)
> Created attachment 155112 [details]
> strace for hang on Tools->Options
> 
> I removed the old strace.log file, performed "rm -rf ~/.config/libreoffice",
> and executed soffice with --strace. I have attached the log file.
> 
> To generate it, I launched soffice, perfomed Tools->Options, waited for
> several minutes, and forcefully killed soffice.bin.

At a quick glance, that looks like it might be the same problem as mentioned in
comment 19, seems GPG-related. Lines 3251800 ff look like this:

    20237 15:26:03.891496 stat("/run/user/1000/gnupg", {st_mode=S_IFDIR|0700,
st_size=140, ...}) = 0
    20237 15:26:03.891535 getuid()          = 1000
    20237 15:26:03.891568 stat("/run/user/1000/gnupg/S.gpg-agent",
{st_mode=S_IFSOCK|0600, st_size=0, ...}) = 0
    20237 15:26:03.891609 socket(AF_UNIX, SOCK_STREAM, 0) = 5
    20237 15:26:03.891649 stat("/run/user/1000/gnupg/S.gpg-agent",
{st_mode=S_IFSOCK|0600, st_size=0, ...}) = 0
    20237 15:26:03.891691 connect(5, {sa_family=AF_UNIX,
sun_path="/run/user/1000/gnupg/S.gpg-agent"}, 34 <unfinished ...>
    20160 15:26:04.383977 <... select resumed>) = 0 (Timeout)
    20160 15:26:04.384163 select(30, [27 29], [], NULL, {tv_sec=1, tv_usec=0})
= 0 (Timeout)

and then there's a lot of 'poll'ing.

Can you try what happens if you kill any GPG-related process or temporarily
rename  your ~/.gpg directory (don't delete it, it may contain private
keys,...)?

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