[Libreoffice-bugs] [Bug 132027] New: can't open LibreOffice Vanilla on Windows 10 S version - soffice.exe - Bad Image

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Fri Apr 10 16:03:05 UTC 2020


https://bugs.documentfoundation.org/show_bug.cgi?id=132027

            Bug ID: 132027
           Summary: can't open LibreOffice Vanilla on Windows 10 S version
                    - soffice.exe - Bad Image
           Product: LibreOffice
           Version: unspecified
          Hardware: x86-64 (AMD64)
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: Installation
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: jschuller at gmail.com

Description:
downloaded LibreOffice Vanilla on brand new Lenovo laptop.  Upon trying to
launch, I get the following error.

Soffice.exe Bad Image
c:\windows\system32\vcruntime140.dll is either not designed to run on Windows
or it contains an error.  Try installing the program again using the original
installation media or contact your system admin or the software vendor for
support.  Error status 0xc0e90002.

I tried uninstalling and reinstalling several times and get the same error
message each time.

Steps to Reproduce:
1.see my description above
2.
3.

Actual Results:
see my description above

Expected Results:
load the app that I paid $9.99 for!!!


Reproducible: Always


User Profile Reset: No



Additional Info:
what more do you need?

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