[Libreoffice-bugs] [Bug 135520] New: new install of 7.0.0 causes endless restarts

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Fri Aug 7 07:30:43 UTC 2020


https://bugs.documentfoundation.org/show_bug.cgi?id=135520

            Bug ID: 135520
           Summary: new install of 7.0.0 causes endless restarts
           Product: LibreOffice
           Version: 7.0.0.3 release
          Hardware: x86-64 (AMD64)
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: Writer
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: cbolin at gmail.com

Description:
I'm not sure which component to report this under.   I installed 7.0.0 x64 over
6.4.5 on Windows 10 Pro - fully updated as of today.  I restarted my computer
and then ran Writer.  It came up and the first thing I did was try to change
the theme.  I did nothing else.  It crashed before the theme dialog appeared. 
I restarted Writer and chose to delete the recovered document.  The LibreOffice
splash screen appeared and the progress bar gets about 2/3rds the way through
and then disappears and reappears over and over, endlessly.  I had to manually
kill the processes.   I reboot and then did a full uninstall.  Rebooted. 
Reinstalled using full/all defaults.   After another reboot I tried to invoke
Writer and it tried to open a recovered document.  I elected to discard it and
it immediately crashes.  It offered to open in safe mode which I declined.  Now
the endless splashscreen loop starts again.   I am unable to use LO at all. 
I've used it for years without problems.

Steps to Reproduce:
1. Happens every reinstall - I'm not changing or doing anything
2.
3.

Actual Results:
repeated crash loop

Expected Results:
to be able to run Writer


Reproducible: Always


User Profile Reset: Yes



Additional Info:
I can't even invoke LO so I can't get Help - About information

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