[Libreoffice-bugs] [Bug 135754] New: LibreOffice hangs at startup if a proxy is configured

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Fri Aug 14 10:38:03 UTC 2020


https://bugs.documentfoundation.org/show_bug.cgi?id=135754

            Bug ID: 135754
           Summary: LibreOffice hangs at startup if a proxy is configured
           Product: LibreOffice
           Version: 7.0.0.3 release
          Hardware: x86-64 (AMD64)
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: LibreOffice
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: gerard at dw-s.be

Description:
Freshly installed Windows 10
Freshly installed LibreOffice, latest version
As long as no proxy is configured, LibreOffice startup is instantaneous.
However after configuring a proxy, startup hangs for up to 3 minutes (Windows
wait cursor turning) on the startup screen before opening any application

Steps to Reproduce:
1.Install Windows 10 fresh
2.Install LibreOffice fresh
3.Configure a proxy in Windows (squid or other)
4.Connect to the Internet, making sure the proxy works correctly
5.Start up LibreOffice

Actual Results:
LibreOffice hangs for up to 3 minutes on the startup screen

Expected Results:
Startup is instantaneous


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
I tried this with 2 proxies, of which:
- one is a Squid without authentication
- the second one is a proxy with authentication, owned by the mother company of
the business I am working. No other details on software (if necessary, I
suppose I can dig up the type of proxy server)
The result is similar with both proxies

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