[Libreoffice-bugs] [Bug 121442] ENHANCEMENT: Improve the crash reporter dialog

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=121442

Telesto <telesto at surfxs.nl> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|---                         |NOTABUG
             Status|NEW                         |RESOLVED

--- Comment #4 from Telesto <telesto at surfxs.nl> ---
(In reply to Thomas Lendo from comment #3)
> Is this enhancement request still valid?
> 
> I doubt that user input will help to make LibreOffice better. Moreover you
> need man power to analyze and utilize the comments. If a user want give more
> information he/she is enforced to create a bug report with the crash ID. I
> don't think more is needed.

The bugtracker isn't to accessible. Registering, English only (with an
international audience); certain requirements without really 'good' guidance.
If you know what you're doing it's rather simple, but posting for the first
time quite a hurdle, IMHO.

The main idea: there are sometimes lots of crashes in the some area (if crash
reporter would show to full stack; currently not the case), where some small
comments could give some hints where to look.

So if they crash reporter would ask for a small description this might help. A
group of people assumes that the 'crash reporter' reports all what 'we' need to
know to solve the problem. 

It's actually more used for statistics and sometimes a helpful BT. But
conversion rate from crash report to bug report not great. And the people who
make it from crash reporter to bug tracker (clicking the link in the reporter I
assume) report the default fields most of time without any additional info 

However with the current quality of BT of the crash reporter it's pointless for
sure. And if it would work is questionable too.. so going for NOTABUG

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