[Libreoffice-bugs] [Bug 136151] New: LO Does denies me as an administrator

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=136151

            Bug ID: 136151
           Summary: LO Does denies me as an administrator
           Product: LibreOffice
           Version: 7.1.0.0.alpha0+ Master
          Hardware: All
                OS: All
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: LibreOffice
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: alainfrenchman at gmail.com

Hello !

I would like the following bug be published.
Thanks for all answers and ideas !
Alain

I have encountered the following problem with Open Office and as a result I
tried with Libre Office, but it appears to be the same problem.

I am an old user of OO since numerous years and familiar with the use of it,
although I am an extensive user, I am not an IT technician  and would like to
receive advices in a novice/beginner language (not in IT jargon that I would
not understand - I know you all !)
Windows 8.1 - 64 bits - OO 4.7.1 -LO 7.0
I am the only user of the computer and registered as Administrator as well (of
course)
I, suddenly, have the fact that OO does not open straight away any document
(double click from document list) and I cannot identify the origin of this pb.
Could it be an automatic overnight Window Update ?
This relates to all existing documents for more than 10 years.
It replies with the screen attached : IE Document already in use and locked by
"Unknown User"
If I open it as a "Copy" (middle option on that screen) after working on it and
saving it, it would not open it again (unless I request another "Copy") and
does the same again and again only producing numerous copies of the same
document.
I cannot suppress or modify any existing document.
If clicking on the OO icon on my desk, it does not load the whole OO start page
and freeze it at 3/4.
If clicking on the OO icon on the works bar, it does load the whole OO page and
allows the viewing of all options ... producing later the "Unknown user" page.
Using the MS compatibility resolution tool it says : "SOFFICE" in not
compatible.
What I have already done :
- Checked all MS screens where the "Administrator" is designed or "All users"
OK
- Opened the doc being an administrator (RH click)
- Restored the whole system. Tried all restoration points available. Depending
of restoration point chosen, it even does not show the rejecting page and does
nothing and/or freeze. I have got the best result with restoration point
nearest the date of the problem. Computer a bit slow now.
- Repaired the OO program - then uninstalled it and re-installed it again. All
the same.
- Ran Avast and Malware. OK
It looks that OO does not recognize me as been the only user and administrator
whatever I do.
I have downloaded Libre Office and it does exactly the same.
Thanks for your ideas .............. But remember in novice language.
Alain

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