[Libreoffice-bugs] [Bug 136172] New: UI File recovery wizard does not discard data about files it failed to restore

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=136172

            Bug ID: 136172
           Summary: UI File recovery wizard does not discard data about
                    files it failed to restore
           Product: LibreOffice
           Version: 7.1.0.0.alpha0+ Master
          Hardware: All
                OS: All
            Status: UNCONFIRMED
          Keywords: needsUXEval
          Severity: normal
          Priority: medium
         Component: UI
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: libreoffice at nisz.hu
                CC: libreoffice-ux-advise at lists.freedesktop.org
            Blocks: 112970

Created attachment 164736
  --> https://bugs.documentfoundation.org/attachment.cgi?id=164736&action=edit
Screenshot of the recovery wizard start with files already renamed

Some of our users complained about the document recovery wizard “constantly
popping up”.
Turns out if the recovery wizard fails to recover a document – such as there
was a crash, but no backup was made yet and the original file was removed – the
wizard does not discard recovery information automatically.
It is not possible to do so manually after the recovery is failed. 
So upon next LO start the failed document shows up again in the recovery
wizard. 
Users could make a thoughtful decision to discard the recovery data at this
point, but sometimes this does not happen: their perception is that it’s better
to let the wizard always try to do the recovery.

Steps to reproduce:
    1. Make LO crash with a document. I used attachment #100424 on a 32 bit
build, saving this file on Windows still causes a crash (but not on 64 bits).
    2. Before next LO start rename the original file.
    3. Start LO. The recovery wizard shows up and proposes to recover
attachment #100424 
    4. Choose Start, and observe that recovery fails
    5. After the failed recovery only the Finish button is available, Discard
is disabled.
    6. Exit LO and reopen it.
    7. The recovery wizard shows up again, proposing to recover attachment
#100424 

Actual results:
After a failed recovery the info about the file to recover is not deleted
automatically.

Expected results:
If recovery fails LO should make it possible to remove recovery data about
failed files, i.e. do what the Discard button does at start time. 
Maybe in an explicit question, with the answer defaulting to “Delete”.
Or even remove the recovery data automatically when the user clicks Finish.
It’s unlikely next time it will be more successful - at least for local files,
not sure about networked ones.

LibreOffice details:
Version: 7.1.0.0.alpha0+ (x86)
Build ID: 4f0617275f2c9669901a4b06d2133533ceb437a0
CPU threads: 4; OS: Windows 6.3 Build 9600; UI render: Skia/Raster; VCL: win
Locale: hu-HU (hu_HU); UI: en-US
Calc: CL


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=112970
[Bug 112970] [META] Document recovery bugs and enhancements
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