[Libreoffice-bugs] [Bug 138638] New: print is not possible under Ubuntu20.04

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=138638

            Bug ID: 138638
           Summary: print is not possible under Ubuntu20.04
           Product: LibreOffice
           Version: 6.4.6.2 release
          Hardware: x86-64 (AMD64)
                OS: Linux (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: LibreOffice
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: jomini0852 at hotmail.fr

Description:
Bonjour,

my PC : Sony VAIO

My DOS : Ubuntu 20.04

My libre Office : Version : 6.4.6.2

My printer : HP deskjet 3637 in wifi mode ou canon 3650 in wifi mode

My problem : From Ubuntu 20.04 it not possible to print from Libre Office. A
part of the problem is than I forgot in Ubuntu the Menu parameter and I can"t
retrieve (Yes Ubuntu Problem)...but surprise I can scan with : Document Scanner
/ 3.36. 3-0ubuntu0.20.0.,Libre Office only find "generic printer" and I can't
print with it.  Note : 1) idem with canon printer 2) if I print directly with
document scanner, i can print...
Note3 Open GL reply : OpenGl was not install. I install it and 1 see no more
results to print :

Can you explain please ? What I must to do ?
I'm not very strong in PC and less with linux.(sorry)

thanks a lot

Joel MESSAGER

Actual Results:
I copy files to print and I print with windows 10 with the same PC on a other
disk partition with a Libre Office other version because nether up date from 1
year (sorry, I don't know version).

Expected Results:
choice of my printer, and print


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
[Information automatically included from LibreOffice]
Locale: fr
Module: TextDocument
[Information guessed from browser]
OS: Linux (All)
OS is 64bit: yes

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