[Libreoffice-bugs] [Bug 139137] Mac OSX Catalina 10.15.7 VoiceControl feature causes LibreOffice (at least Calc) to crash

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Tue Dec 22 14:50:48 UTC 2020


https://bugs.documentfoundation.org/show_bug.cgi?id=139137

Julien Nabet <serval2412 at yahoo.fr> changed:

           What    |Removed                     |Added
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                 CC|                            |iplaw67 at tuta.io

--- Comment #5 from Julien Nabet <serval2412 at yahoo.fr> ---
I had kept your Alex' accessibility questionnaire on MacOs.
"
1) Do you have any accessibility features enabled? Apple’s accessibility
features like “VoiceOver” or “Enable access for assistive devices”, which get
enabled in “System Preferences > Universal Access”, are known to cause many
crashes and freezes in LibreOffice. So please try to disable any accessibility
features, then check if the problem is still reproducible.

2) Do you have installed any window management/user interface
utilities/apps/control panels/extensions for Mac OS X like
   * AquaSnap                * BetterSnapTool
   * BetterTouchTool         * Breeze
   * Cinch                   * Divvy
   * DoublePane              * Flexiglass
   * HyperDock               * iSnap
   * Moom                    * RightZoom
   * ShiftIt                 * SizeUp
   * SizeWell                * Spectacle
   * Stay                    * TileWindows
   * WindowTidy              * Flavours (from flavours.interacto.net)
... or something similar?

And/or do you use any mouse cursor/pointer utility, i.e. some little
application or control panel etc. which animates or replaces etc. the mouse
curser/pointer, like
   * LazyMouse?

And/or do you use any special software which could be related to accessibility
stuff, e.g. a screen reader, screen magnifier, speech recognition software,
a text-to-speech (dictation) application, or similar?

All these and many similar utilities rely heavily on Mac OS accessibility
features and therefore can cause LibreOffice to crash or freeze. So please
check if you have installed any utility of this kind and try to disable it
(or to add LibreOffice to the list of excluded applications for the utility,
if there is such a thing).

So please check these possibilities, if any of them helps to make the crash go
away, and report the results here.
"

Alex: about retrieving extra info, I don't know if the link
https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#macOS:_How_to_get_debug_information
is still relevant or obsolete. Any thoughts here?
(if you think about some elements to change, I've got an account to modify the
wiki page)

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