[Libreoffice-bugs] [Bug 113104] MacOS: CPU utilization while scrolling through a plain text document is around 90% on Retina HiDPI screens

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Sat Dec 26 17:31:27 UTC 2020


https://bugs.documentfoundation.org/show_bug.cgi?id=113104

--- Comment #38 from Michael Meeks <michael.meeks at collabora.com> ---
> Wow. I think this really **REQUIRES** an official clarification. Is LO
> supported on macOS or is it just a pet project, working "by luck", that
> could be left behind anytime ?

Is it 'supported' ? depends what you mean by support. You can get a support
contract for your use of LibreOffice on Mac from the ecosystem, and then you
can ask for support. One of the serious problems we have is that almost no-one
bothers to purchase such support - and, as such, it is incredibly hard to fund
fixing things like this.

> Some people and companies rely on it. It has to be made clear and sound.

If you are relying on something that you're not contributing to either directly
yourself, or via paid support - you clearly have a problem.

> For what's worth, I got no precise answer to my previous question (what
> would be the cost to get this fixed ?)

Well, there is a significant improvement in bug#137468 which is linked, that's
good - and will ship in a subsequent update I guess. Otherwise, in general
fixing an arbitrary problem in LibreOffice costs from $10^3 to $10^5 with a
median around $5k. Normally way beyond what any one individual can afford -
which is why getting the economics of this thought through carefully is so
important.

Anyhow - mercifully - due to Apple app-store sales Collabora can fix some
issues as they arise, but we've been focusing on native M1 support for a while.

HTH.

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