[Libreoffice-bugs] [Bug 139325] New: LO writer hangs/crashes--can't access my large ODT data file
bugzilla-daemon at bugs.documentfoundation.org
bugzilla-daemon at bugs.documentfoundation.org
Wed Dec 30 19:34:57 UTC 2020
https://bugs.documentfoundation.org/show_bug.cgi?id=139325
Bug ID: 139325
Summary: LO writer hangs/crashes--can't access my large ODT
data file
Product: LibreOffice
Version: 7.0.3.1 release
Hardware: All
OS: Windows (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: Writer
Assignee: libreoffice-bugs at lists.freedesktop.org
Reporter: techarb at yahoo.com
Description:
FACTS:
I'm using LO 7.0.3.1 writer on Win7 with approx 280 pages in a single ODT
document. My ODT document contains written text, tables, and 250 or so resized
medium resolution jpg images within Frames. My ODT data file is formatted in
book-like fashion to perhaps be published.
When I tried to add one more jpg image LO crashes (hangs). I can't access,
update, or save my updated ODT file. LO doesn't crash when I open smaller LO
data files. My LO ODT data file that crashes is approx 75MB.
I reinstalled an earlier LO version and the problem still occurs.
Interestingly, when I open a much smaller document containing images LO doesn't
crash. For some strange reason it seems LO can't properly handle the large
size and complexity of my .odt file.
A few of my ODT images are 'compressed'
using LO. Others are compressed using Photoshop.
I don't want to abandon LO because it is a great software
application that I have routinely used for years.
QUESTIONS:
(1) Is there a problem with LO7 (and earlier versions) with large writer ODT
files containing many large images, captions, tablers, etc?
(2) Any solutions for the hangup problem?
(3) How do I recover my ODT file?
NOTE: I can't disclose content of my large document because it's confidential.
Actual Results:
See above Description of crash description.
Expected Results:
It crashes/hangs. can't do anything with LO once it crashes. The bottom line
shows "Loading document".
Expected results: document should have been loaded and accessible for editing.
Reproducible: Always
User Profile Reset: Yes
Additional Info:
Version: 7.0.3.1 (x64)
Build ID: d7547858d014d4cf69878db179d326fc3483e082
CPU threads: 8; OS: Windows 6.1 Service Pack 1 Build 7601; UI render:
Skia/Raster; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded
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