[Libreoffice-bugs] [Bug 130460] New: LibreOffice installer reboots Windows10 machines and destroys all open documents without any safeguard

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Wed Feb 5 16:37:15 UTC 2020


https://bugs.documentfoundation.org/show_bug.cgi?id=130460

            Bug ID: 130460
           Summary: LibreOffice installer reboots Windows10 machines and
                    destroys all open documents without any safeguard
           Product: LibreOffice
           Version: 6.3.4.2 release
          Hardware: All
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: Installation
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: adam.m.s.martin+libreoffice at gmail.com

Description:
Short description:

The installer aggressively reboots, does NO CHECKS to see if there are unsaved
open documents running on the computer (there is no "Are you sure? You are
about to lose your data" dialog), and uses a very badly chosen dialog box with
words Yes/No, instead of Reboot/Continue.

Long description:

1. Installed latest (6.3.4)
2. The Installer complained that Firefox was using a file it wanted to change
(why? LibreOffice shouldn't be doing this anyway! I don't want LO to change my
web browser!)
3. Installer then DEMANDED it reboot the computer
4. The dialog box in installer asked "will you reboot later?", the first time
so I said Yes, I'll reboot later
5. The dialog box came back a second time (problem 1: this should not happen, I
had already answered the question), asking about rebooting later, so I hit Yes.
6. It turns out that the second dialog box is reworded to have the opposite
internal meaning (problem 2: this dialog box is over-complicated with bad use
of English. Instead of the options "Yes" and "No", it should have options
"DELETE ALL DATA", and "Cancel", since one of the buttons is usually guaranteed
to cause dataloss)
7. It then rebooted the computer, deleting unsaved data in 4 different
applications that were open at the time.

Steps to Reproduce:
1. Install LibreOffice on a new machine
2. 
3.

Actual Results:
Rebooted Windows with no warnings

Expected Results:
Don't reboot windows without at least one level of "are you sure? This will
cause data loss, and is unrecoverable" extra dialogs.


Reproducible: Always


User Profile Reset: No



Additional Info:

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