[Libreoffice-bugs] [Bug 129956] New: Libre Office hangs at statup

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Sun Jan 12 13:15:29 UTC 2020


https://bugs.documentfoundation.org/show_bug.cgi?id=129956

            Bug ID: 129956
           Summary: Libre Office hangs at statup
           Product: LibreOffice
           Version: 6.3.3.2 release
          Hardware: x86-64 (AMD64)
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: LibreOffice
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: dx05 at freenet.de

Description:
Libre office hangs in the opening window. The Libre Office window is empty,
only window frame visible and the blue circle wait cursor is showing up
forever. Its fresh Windows 10 64-Bit install (all updates applied) on an older
PC with Intel i5 and NVIDIA Geforce GTX 570. Mainboard is an ASRock Z68
Extreme3 Gen3 with Intel i5-2500K and 8 GB Ram (all drivers from ASRock
homepage installed). Starting Libre Office in save mode works fine. Disabling
Open-CL did not solve the problem. Also there is no user profile reset
necessary because it is a fresh installed Windows 10 with no other problems at
all. Firefox and TeamViewer installed and working fine, nothing else. How can a
further diagnostics for the reason of the hanging be obtained? I also tried the
6.0.4.2 RC1, same problem.
Startin an app directly (writer, calc, etc) the hanging occures in the small
startup window.

Steps to Reproduce:
1. Start Libre Office or any of the programs like writer, calc, etc


Actual Results:
Hanging with LibreOffice start window empty, wait cursor forever

Expected Results:
LibreOffice start window showing up with content


Reproducible: Always


User Profile Reset: No



Additional Info:
Help-About LibreOffice:
Version 6.4.0.2 (x64)
Build-ID: 08d19fecdc7a2298d501e19cfdb7c35544855fc3
CPU Threads: 4, OS: Windows 10.0 Build 18363; UI-Renderer: Standard; VCL_ win;
Gebietsschema: de-DE (de_DE); UI-Sprache: de-DE
Calc: threaded

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