[Libreoffice-bugs] [Bug 133792] Mail merge is not working in version Version: 6.4.4.2 (x64) Build ID: 3d775be2011f3886db32dfd395a6a6d1ca2630ff

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=133792

--- Comment #2 from jtsjr95 at gmail.com ---
I followed that link but did not see how to reset my UserProfile. But it does
not matter now. I installed Java and it works now. I have used mailmerge on
this computer previously and it worked but apparently you must have Java
installed. So I understand how it could have ever worked. I don't recall how I
realized Java needed to be installed but I downloaded and installed the wrong
version (64 bit) and mailmerge still wouldn't work. So I installed the latest
OpenOffice and it gave me an error informing me that Java was not installed and
provided a link to the correct version. After installing the correct version
(Program Files (x86)\jre1.8.0_251) mailmerge works in both OpenOffice and
LibreOffice. I don't understand the inner workings of mailmerge and maybe this
had nothing to do with the problem I was having.

I will say that I have been using libreoffice mailmerge for many years and it
has always been difficult. For a long period of time it would let me use a
spreadsheet as a data source. Then at some point spreadsheets would no longer
work and I had to create a database. Then it seems I needed 32 bit Java. With
regard to mailmerge, openoffice would not let me attempt a mailmerge until I
had the proper version of java jre installed.

I appreciate all the work the libreoffice team does. I am a retired software
engineer and I worked mostly on windows desktop applications. I know how
difficult it is to keep everything working all the time. It's especially
frustrating when the problems are caused by users not reading the instructions.

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