[Libreoffice-bugs] [Bug 90028] Importer drops Lotus Word Pro document formatting

Sat Jun 13 19:58:48 UTC 2020

https://bugs.documentfoundation.org/show_bug.cgi?id=90028

--- Comment #21 from Todd <ToddAndMargo at zoho.com> ---
(In reply to David Tardon from comment #20)

> 
> Btw, that YOUR bug hasn't been fixed doesn't mean that we don't fix bugs.
> Your claim is not only not true, it's insulting. That doesn't give much
> motivation to any volunteer looking at this bug...

You miss the point.  This is not meant to be offensive.  This is meant

> Last thing: I don't understand the releases argument. Even if we did nothing
> else bug fix reported bugs for the next few years, the release cadence would
> remain the same, because releases are the only way to get the fixes to
> users. If anything, the amount of work on releases would increase, because
> more fixes on master would undoubtedly lead to more backports to older
> branches...

(In reply to David Tardon from comment #20)
> (In reply to Todd from comment #15)
> > (In reply to Buovjaga from comment #14)
> > > Reasons why we ignore bugs:
> > > - lack of volunteer work force
> > > - lack of clients to contract fixes for specific problems from commercial
> > > support companies
> > 
> > This does not cut it.  How many new releases do you do every month?  You
> > obviously have the resources.  It is just a conscious decision on your part
> > to ignore bugs reported by the users and concentrate on other things.
> 
> You seem to think that there's someone who's in a position to issue orders
> to the contributors, like what to work (or do not work) on... I have to
> disappoint you. That's not how Open Source development works. The
> contributors are either volunteers, who work on what they want to; or
> employees of companies offering LibreOffice support, who work on what they
> are paid to. If there isn't anybody who wants to spend HIS time to fix
> reported bugs in LWP import (or is paid to), it won't be done. It's as
> simple as that. If you don't like waiting, then fix the bug yourself. Or
> find/motivate someone to do it for you. (Or pay to one of the support
> companies, after all.)

What you describe is total anarchy.  If that were the case, nothing would ever
get accomplished.  You do have a controlling authority and Libre Office would
fly apart.

> Btw, that YOUR bug hasn't been fixed doesn't mean that we don't fix bugs.
> Your claim is not only not true, it's insulting. That doesn't give much
> motivation to any volunteer looking at this bug...

You miss the point.  This is not meant to be offensive.  This is meant as a
wake up to a problem.  I am I.T. support to small businesses. I have spread
Libre Office over two counties in my state – probably 200 by now.  I am a YUGE
supporter of Libre Office.  I install Libre Office on all new installations.

But I can’t get folks to keep Libre Office on their machines.  It is simply TOO
BUGGY.  I have even had employees go buy their own copies and also pirate
copies of M$O they were so angry over the issue.  Now, part of this is that
some users just can’t learn anything new, but most of it is the BUGS. And I am
sorry to say this, but It is not just some customers, it is universal.  I am
the only one that I know of in my business that actually uses Libre Office. 
(But mostly I have to use Word Pro for the envelopes and tables.)

You can’t print an envelope.  You can manipulate tables.  It is harder than the
dickens to switch from portrait and landscape.  Navigating the document is so
annoying you wind up just using page up and down and you WILL NOT implement the
begged for and pleaded for divisions tabs.

When Libre Office first started, you sent out a mailer to all of us Open Office
bug reporters asking for a list of long standing bugs.  I had some out there
for seven years.  You guys fixed my list in under a month.  I thought I’d died
and gone to word processing heaven.  Now Libre Office is back to Open Office’s
attitude.  This is why Open Office died.  IT WAS UNUSABLE.  I DO NOT WANT TO
SEE Libre Office DIE IN SUCH A SIMILAR FASHION.

Now you can take offence at what I just said and anyone can take offence at
anything, but the spirit in which I am complaining is that I want Libre Office
to become usable to the point where users stop having me remove it and stop
wasting tons of money on M$O.  I am a fan, not a detractor.  This is a wake up
call.  You need to listen to what your friends have to say about you.

And yes, you do fix “some” bugs.  But you let the rest age out like Open Office
did.

> 
> Last thing: I don't understand the releases argument. Even if we did nothing
> else bug fix reported bugs for the next few years, the release cadence would
> remain the same, because releases are the only way to get the fixes to
> users. If anything, the amount of work on releases would increase, because
> more fixes on master would undoubtedly lead to more backports to older
> branches...

Okay, this is what I meant.  You manufacturer an automobile.   It won’t drive
in a straight line.  You respond by adding cool new features to it but don’t
fix the straight line problem. 

Stop adding new features until you fix the problem.  And by all means keep with
the release schedule.  Just make every so many releases a bug only fix release.
 Every four releases would be cool.  Get caught up with the bugs, then add cool
new features.  And I will again feel like I have died and gone back to word
processing heaven, like when Libre Office first started.

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