[Libreoffice-bugs] [Bug 134156] New: Update from Libre Office 6.3 to 6.4.4.2 -- Installation Wizard hung up (and/or was extremely slow)

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Fri Jun 19 19:11:29 UTC 2020


https://bugs.documentfoundation.org/show_bug.cgi?id=134156

            Bug ID: 134156
           Summary: Update from Libre Office 6.3 to 6.4.4.2 --
                    Installation Wizard hung up (and/or was extremely
                    slow)
           Product: LibreOffice
           Version: 6.4.3.2 release
          Hardware: x86-64 (AMD64)
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: Installation
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: trustytech at protonmail.com

Description:
Today, while updating from Libre Office 6.3 to 6.4.4, the Installation Wizard
hung up or was extremely slow. The point at which it hung up was during
"calculating storage space". Again, while trying to access Custom Installation
the Wizard hung up. The same thing happened last night when I attempted to do
an update install. The install failed eventually. This morning's install was
successful in the end.
I was using LibreOffice_6.4.4_Win_x64.msi and installing on a Windows 10 64 bit
system.

Steps to Reproduce:
1. download LibreOffice_6.4.4_Win_x64.msi on WIN 10 system
2. Proceed through installation process
3. Optionally, choose Custom install

Actual Results:
Install Wizard hung up for about 3 minutes near the beginning of installation
process.
the Wizard was generally very slow at several points during the proceedure.

Expected Results:
as above on two occasions.


Reproducible: Always


User Profile Reset: No


OpenGL enabled: Yes

Additional Info:
Version: 6.4.4.2 (x64)
Build ID: 3d775be2011f3886db32dfd395a6a6d1ca2630ff
CPU threads: 2; OS: Windows 10.0 Build 17763; UI render: default; VCL: win; 
Locale: en-CA (en_CA); UI-Language: en-US
Calc: threaded

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