[Libreoffice-bugs] [Bug 132815] New: a faulty printer device hangs a) the page format dialog, b) the print dialog and c) the start of LO 6.4.3

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=132815

            Bug ID: 132815
           Summary: a faulty printer device hangs a) the page format
                    dialog, b) the print dialog and c) the start of LO
                    6.4.3
           Product: LibreOffice
           Version: 6.4.3.2 release
          Hardware: x86 (IA32)
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: Writer
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: konstantin.klementiev at gmail.com

Description:
Hello,

Note: the solution to the problem is at the end of this message.
System: W10 Home, 1909.

With a previous version of LO (sorry, I don't know it now, it has been
reinstalled) I tried to open the Format/Page dialog. It didn't open but only
displayed a wait cursor.

In trying to solve it, I installed LO 6.4.3. It didn't start at all. Again,
only a wait cursor.

I removed it and installed 6.3.6 that is also currently available to download.
It could start. It could display the page format dialog. But it could not open
the print dialog. I exported to pdf but Acrobat couldn't print either. I've
reinstalled my network printer, could print from Acrobat AND from LO 6.3.6.

Then reinstalled the 6.4.3. Now it starts and I can open both "Page Style" and
"Print" dialogs.

So, a faulty printer device hangs a) the page format dialog, b) the print
dialog and c) the start of LO 6.4.3, which I think in all 3 cases is a clear
bug.

Otherwise, thanks for a nice Office bundle that is getting better and better!

Cheers,
Konstantin



Steps to Reproduce:
1. You need a faulty printer driver
2.
3.

Actual Results:
A faulty printer device hangs a) the page format dialog, b) the print dialog
and c) the start of LO 6.4.3

Expected Results:
working dialogs


Reproducible: Always


User Profile Reset: No



Additional Info:
-

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