[Libreoffice-bugs] [Bug 137217] New: LibreOffice 6 sec startup freeze when Internet Connection is Off

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=137217

            Bug ID: 137217
           Summary: LibreOffice 6 sec startup freeze when Internet
                    Connection is Off
           Product: LibreOffice
           Version: 7.0.1.2 release
          Hardware: x86-64 (AMD64)
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: UI
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: axadasf at yahoo.com

Description:
On Windows 7 x64, LibreOffice 7.0.1 (it did the same with LibreOffice 6.4.6).

I launch ...\LibreOffice\program\soffice.exe to start the LibreOffice suite.

Most of the times, when the internet connection is off, LibreOffice freezes for
about 6 seconds after launch (On very few occasions the freeze lasts about 30
seconds). After that, it becomes responsive and the hourglass mouse cursor
disappears.
Once I closed the internet connection during startup and Libreoffce froze - was
“not Responding” for 1 to 2 minutes.
When the internet connection is on, the program is instantly responsive after
launch.

(My firewall settings are not important in this case because the problems
appears when the internet connection is off.)
I tested the portable versions, too with the same result. I also used the
default settings, no even the recent documents were populated and the tooltips
were on.

The freeze happens if you directly start the individual components too, for
example writer or calc. In this case you get the splash screen for the
component and the freeze happens and after the 6 seconds freeze the component
opens immediately.


Please try to fix the freeze problem when the internet connection is down.

Steps to Reproduce:
1. Disable the Internet Connection
2. Launch LibreOffice
3. Wait for the UI to become responsive

4. Enable to the Internet Connection
5. Launch LibreOffice or a component
6. Observe the difference in the startup time between the 2 cases


Actual Results:
LibreOffice freezes for about 6 seconds when Internet Connection is off.

Expected Results:
LibreOffice UI should not freeze and behave just like in the case when the
Internet Connection is on.


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
Tested on:
Windows 7 x64, LibreOffice 7.0.1 (it did the same with LibreOffice 6.4.6).
I tested the portable versions, too with the same result. I also used the
default settings, no even the recent documents were populated and the tooltips
were on.

The only thing that was changed was the internet connection status (enabled vs.
disabled)

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