[Libreoffice-bugs] [Bug 137303] New: "This PDF file is encrypted and can't be opened. " when opening any pdf file from Draw
bugzilla-daemon at bugs.documentfoundation.org
bugzilla-daemon at bugs.documentfoundation.org
Wed Oct 7 04:46:14 UTC 2020
https://bugs.documentfoundation.org/show_bug.cgi?id=137303
Bug ID: 137303
Summary: "This PDF file is encrypted and can't be opened. "
when opening any pdf file from Draw
Product: LibreOffice
Version: 7.0.1.2 release
Hardware: x86-64 (AMD64)
OS: Windows (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: Draw
Assignee: libreoffice-bugs at lists.freedesktop.org
Reporter: jitsurioku at protonmail.com
Description:
When opening any PDF file a blank document displays and on top of it a text box
with the message: "This PDF file is encrypted and can't be opened. " shows.
This started in previous versión of LO 6.4 or so, back then I could only open 1
page PDF files, nothing longer. I restarted safe mode, still the same, I
umistalled and installed 7.0.1 for worse; now it happens with any PDF file.
However this behaviour is restricted to a single Windows Session. I can open
same pdfs from other User sessions. Is there a way to clear everything in the
affected sesión related to the fault? Or can I copy the "healthy" part from
other sessions to the affected sesión? Regards
Steps to Reproduce:
1. Either right click on a pdf file, choose "Open with", navigate to LO Draw or
first open LO Draw, click "Open" and navigate to a pdf file.
2.
3.
Actual Results:
A blank document appears and on top of it there is a text box with the message:
"This PDF file is encrypted and can't be opened. "
Expected Results:
The pdf file should have opened in editable mode.
Reproducible: Always
User Profile Reset: Yes
OpenGL enabled: Yes
Additional Info:
[Information automatically included from LibreOffice]
Locale: es
Module: DrawingDocument
[Information guessed from browser]
OS: Windows (All)
OS is 64bit: no
Version: 7.0.1.2 (x64)
Build ID: 7cbcfc562f6eb6708b5ff7d7397325de9e764452
CPU threads: 12; OS: Windows 10.0 Build 16299; UI render: Skia/Vulkan; VCL: win
Locale: es-MX (es_MX); Interfaz: es-ES
Calc: threaded
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