[Libreoffice-bugs] [Bug 137507] Black window of LibreOffice after dropping it down to taskbar and opening again

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Fri Oct 16 10:03:43 UTC 2020


https://bugs.documentfoundation.org/show_bug.cgi?id=137507

--- Comment #4 from Sergey Fedosov <snfedosov1960 at gmail.com> ---
Dell Precision M6800 (Windows 7)

PNP Device ID   PCI\VEN_8086&DEV_0416&SUBSYS_05CD1028&REV_06\3&11583659&0&10
Adapter Type    Intel(R) HD Graphics Family, Intel Corporation compatible
Adapter Description     Intel(R) HD Graphics 4600
Adapter RAM     1.00 GB (1,073,741,824 bytes)
Installed Drivers      
igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Driver Version  10.18.14.5074
INF File        oem81.inf (iHSWM_w7 section)
Color Planes    Not Available
Color Table Entries     Not Available
Resolution      Not Available
Bits/Pixel      Not Available
Memory Address  0xF5400000-0xF57FFFFF
Memory Address  0xD0000000-0xDFFFFFFF
I/O Port        0x0000F000-0x0000F03F
IRQ Channel     IRQ 4294967294
I/O Port        0x000003B0-0x000003BB
I/O Port        0x000003C0-0x000003DF
Memory Address  0xA0000-0xBFFFF
Driver  c:\windows\system32\drivers\igdkmd64.sys (10.18.14.5074, 4.72 MB
(4,944,504 bytes), 8/30/2019 1:31 PM)

Name    NVIDIA Quadro K3100M
PNP Device ID   PCI\VEN_10DE&DEV_11B6&SUBSYS_15CD1028&REV_A1\4&35AF560&0&0008
Adapter Type    Quadro K3100M, NVIDIA compatible
Adapter Description     NVIDIA Quadro K3100M
Adapter RAM     (1,048,576) bytes
Installed Drivers      
nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver Version  23.21.13.8908
INF File        oem61.inf (Section121 section)
Color Planes    Not Available
Color Table Entries     4294967296
Resolution      1920 x 1080 x 60 hertz
Bits/Pixel      32
Memory Address  0xF4000000-0xF50FFFFF
Memory Address  0xE0000000-0xF1FFFFFF
Memory Address  0xF0000000-0xF1FFFFFF
I/O Port        0x0000EF80-0x0000EFFF
IRQ Channel     IRQ 4294967290
Driver  c:\windows\system32\drivers\nvlddmkm.sys (23.21.13.8908, 16.19 MB
(16,978,280 bytes), 5/7/2018 1:13 AM)


Dell Latitude 5580 (Windows 10) / the same effect on Alienware 18 (Windows 10)

Name Intel(R) HD Graphics 620
PNP Device ID PCI\VEN_8086&DEV_5916&SUBSYS_07A81028&REV_02\3&11583659&0&10
Adapter Type Intel(R) HD Graphics Family, Intel Corporation compatible
Adapter Description Intel(R) HD Graphics 620
Adapter RAM 1.00 GB (1,073,741,824 bytes)
Installed Drivers
C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_6742a32d2d482a17\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_6742a32d2d482a17\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_6742a32d2d482a17\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_6742a32d2d482a17\igd12umd64.dll
Driver Version 26.20.100.8142
INF File oem49.inf (iKBLD_w10_DS_DC5 section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 1920 x 1080 x 59 hertz
Bits/Pixel 32
Memory Address 0xEE000000-0xEEFFFFFF
Memory Address 0xD0000000-0xDFFFFFFF
I/O Port 0x0000F000-0x0000F03F
IRQ Channel IRQ 4294967291
Driver
C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\IGDLH64.INF_AMD64_6742A32D2D482A17\IGDKMD64.SYS
(26.20.100.8142, 25.33 MB (26,564,464 bytes), 01-Oct-20 10:44 AM)


Tools -> Options -> View, uncheck 'Use Skia for all rendering', restart
LibreOffice APPARENTLY SOLVES THE PROBLEM AFTER A NUMBER OF TRIALS

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