[Libreoffice-bugs] [Bug 136488] New: LO 7 apps do not work as expected on W2K12 R2 in TS multiuser environment

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=136488

            Bug ID: 136488
           Summary: LO 7 apps do not work as expected on W2K12 R2 in TS
                    multiuser environment
           Product: LibreOffice
           Version: 7.0.0.3 release
          Hardware: x86-64 (AMD64)
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: LibreOffice
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: admin at alkaops.cz

Description:
Libre Office apps (Witter, Calc, Impres...) can not start in freshly installed
Windows 2012 R2 environment in Terminal server mode when more than one user is
trying to use the LO apps. 
The second and further user when trying to start the app either gets a error
message or the LO splash screen is just appearing and disappearing in infinite
loop. It is not possible to terminate the app through task manager, only log
off helps.
The error message in CZ reads:

----------------
K vašim osobním nastavením právě přistupuje jiná instance LibreOffice, nebo
jsou tato nastavení zamknuta.
Simultánní přístup může způsobit, že osobní nastavení nebudou konzistentní. Než
budete pokračovat, ujistěte se, že uživatel '' uzavřel LibreOffice na počítači
''.

Opravdu si přejete pokračovat?
----------------

I believe the translation can be like:

Another instance of LibreOffice is accessing your personal settings, or the
settings are locked.
Simultaneous access can cause personal settings to be inconsistent. Before
proceeding, make sure that the user '' has closed LibreOffice on the computer
''.

Do you really want to continue?



Steps to Reproduce:
1. Installed fresh W2K12 R2, enabled terminal services
2. Installed LibreOffice 7.0.0.3 in the TS mode, server rebooted
3. first RDP user logs in and the applications starts OK (writer, calc, any...)
4. first user stays logged in and second RDP user logs in and tries to strat
any LO app - either error message is displayed or the splash screen is showing
indefinitely
5. Updated to latest available version, still the same result.
6. Tested also on unused first time login remote users = fresh user profiles,
same result

Actual Results:
The application for the second ant other users can not be started. When the
infinite loop of splash screens is shown, the user must log off, there is no
way to stop it but log off

Expected Results:
The application should start for every remote user logged in



Reproducible: Always


User Profile Reset: No



Additional Info:
Version: 7.0.1.2 (x64)
Build ID: 7cbcfc562f6eb6708b5ff7d7397325de9e764452
CPU threads: 16; OS: Windows 6.3 Build 9600; UI render: Skia/Raster; VCL: win
Locale: cs-CZ (cs_CZ); UI: cs-CZ
Calc: threaded

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