[Libreoffice-bugs] [Bug 136619] New: Crash every time I go to close a document after saving it (Not Responding)

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Wed Sep 9 18:37:54 UTC 2020


https://bugs.documentfoundation.org/show_bug.cgi?id=136619

            Bug ID: 136619
           Summary: Crash every time I go to close a document after saving
                    it (Not Responding)
           Product: LibreOffice
           Version: 7.0.0.3 release
          Hardware: All
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: Writer
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: rebeccadoremus at cfl.rr.com

Description:
While using Libre Writer, after completing a document I would save it as a
program formatted document and then close the document. Every time I try to
close it, I get the spinning wheel (thinking), and then Not Responding, then
locks up ... then eventually closes. This is only since installing the latest
version. I have also tried saving the files as Word .doc and have the same
problem when I close the document. If I leave the program open and just start
another document (lets say I build up five) then after saving the last document
I go to Window, Close Window. This works for the first four but on the last
remaining document I still get the Not Responding drag/lock. I have not tried
any other components of the newest software.

Steps to Reproduce:
1.Create a document from a template
2.Save the document to either odt or doc
3.Close the program/document

Actual Results:
The program drags ... and eventually responds after a few minutes. It locks the
program and produces a Not Responding message.

Expected Results:
Closed the open window and/or program depending on the choice made.

Note: after opening in Safe Mode I went through the whole process and
everything was fine. I then went back to using the program by opening it and
creating a document using a template as listed above without a problem. BUT if
I just open my folder on my computer and choose the Template that I have made
in the past and open it. Then save with a new name and doc format, I can type
the letter, save and close the letter. BUT when I go to close the Template
(which is still open in the background) the program still locks up. This is the
steps I typically follow as I do typing for many clients and so I keep the
templates for each client in a folder on a flash drive. Maybe this is the real
problem but I am unsure. It worked fine in previous versions of the program.


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
Version: 7.0.0.3 (x64)
Build ID: 8061b3e9204bef6b321a21033174034a5e2ea88e
CPU threads: 4; OS: Windows 10.0 Build 18362; UI render: Skia/Vulkan; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded

-- 
You are receiving this mail because:
You are the assignee for the bug.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.freedesktop.org/archives/libreoffice-bugs/attachments/20200909/badfa69c/attachment.htm>


More information about the Libreoffice-bugs mailing list