[Libreoffice-bugs] [Bug 143850] New: About Libre Office Automatic Version Information from the browser is Incorrect

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Fri Aug 13 07:52:29 UTC 2021


https://bugs.documentfoundation.org/show_bug.cgi?id=143850

            Bug ID: 143850
           Summary: About Libre Office Automatic Version Information from
                    the browser is Incorrect
           Product: LibreOffice
           Version: 7.0.6.2 release
          Hardware: x86-64 (AMD64)
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: LibreOffice
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: that.man.colin at gmail.com

Description:
Whenever posting a bug report, the Version Information is automatically
extracted from the Browser. For my system with Firefox, the About Libre Office
Help Function differs from the Browser report. 
Inexplicably, the OS is always incorrectly auto-identified as NOT 64bit. I
(Think I)always post the corrected information but others may not notice a
variation and so, the wrong information can be returned.
It could well be trivial but is there the remotest possibility this could be
affecting the assessment of faults with an adverse effect on software
performance?

Steps to Reproduce:
>HELP>About Libre Office>Copy Version Information

Actual Results:
Returns positive OS 64-bit indicator

Expected Results:
See next panel "Other Information" where the auto and manual Version
Information may be compared


Reproducible: Always


User Profile Reset: No


OpenGL enabled: Yes

Additional Info:
[Information automatically included from LibreOffice]
Locale: en-GB
Module: SpreadsheetDocument
[Information guessed from browser]
OS: Windows (All)
OS is 64bit: no <<<<<<<<<<<<<<<<<<
[Information from LO]
Version: 7.0.6.2 (x64)<<<<<<<<<<<<<
Build ID: 144abb84a525d8e30c9dbbefa69cbbf2d8d4ae3b
CPU threads: 4; OS: Windows 10.0 Build 19042; UI render: Skia/Raster; VCL: win
Locale: sv-SE (en_GB); UI: en-GB
Calc: threaded
For the record, from About Windows

Device name     XXXXXXXXXXXXXXXX
Processor       Intel(R) Core(TM) i5-3570 CPU @ 3.40GHz   3.40 GHz
Installed RAM   8.00 GB (7.89 GB usable)
Device ID       XXXXXXXXXXXXXXXX
Product ID      00330-80000-00000-AA916
System type     64-bit operating system, x64-based processor
Pen and touch   No pen or touch input is available for this display

-- 
You are receiving this mail because:
You are the assignee for the bug.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.freedesktop.org/archives/libreoffice-bugs/attachments/20210813/6e13d750/attachment-0001.htm>


More information about the Libreoffice-bugs mailing list