[Libreoffice-bugs] [Bug 139437] New: Libre Office 7.0.3.1 operates only in safe mode, normal mode hangs with blank screen

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Tue Jan 5 22:30:00 UTC 2021


https://bugs.documentfoundation.org/show_bug.cgi?id=139437

            Bug ID: 139437
           Summary: Libre Office 7.0.3.1 operates only in safe mode,
                    normal mode hangs with blank screen
           Product: LibreOffice
           Version: 7.0.3.1 release
          Hardware: Other
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: LibreOffice
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: solidpurple at gmail.com

Description:
I installed 7.0.3.1 (Dutch version) as an update to 6.4.4. Opening a document
did not work, the program freezes with a blank screen. I can use safe mode to
open a document. In safe mode I went back to factory settings (applied with
both options selected). This did not help, still program freeze with blank
screen. I tried several times to no avail. I deleted the dir 4 in
appdata/roaming/libre office, problem continued. I did a repair with the
LibreOffice installer, no help. I did an uninstall with the LibreOffice
installer, followed by a strict uninstall with Revo uninstaller. Reboot and new
install of version 7.0.3.1, same problem, I can only work in safe mode. Any
help most welcome.

LibreOffice version
https://git.libreoffice.org/core/+log/d7547858d014d4cf69878db179d326fc3483e082
Windows 10 version 1909

Steps to Reproduce:
1. Open Libre Office in normal mode
2. Click any doc, docx document
3. Open Libre Office writer in normal mode

Actual Results:
Program hangs with a blank screen

Expected Results:
I expect the program to open when I click the icon in normalmode


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
[Information automatically included from LibreOffice]
Locale: nl
Module: safemode
[Information guessed from browser]
OS: Windows (10) version 1909
OS is 64bit: yes

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