[Libreoffice-bugs] [Bug 139653] New: Time out when opening file browser dialog (open, save as, insert image) + host of other issues

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Fri Jan 15 17:40:53 UTC 2021


https://bugs.documentfoundation.org/show_bug.cgi?id=139653

            Bug ID: 139653
           Summary: Time out when opening file browser dialog (open, save
                    as, insert image) + host of other issues
           Product: LibreOffice
           Version: 6.4.4.1 rc
          Hardware: All
                OS: Mac OS X (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: Writer
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: lotard at gmail.com

Description:
Sometimes (I can't reproduce it on call), when trying to open the file browser
dialog (when opening a new document, 'saving as', saving a new document etc) LO
will hang (rolling beach ball) for several seconds and then just pretend
nothing happened. No window appears. Trying again results in the same thing.
Only program restart helps.

This has been happening fairly often (once a day?) for several months now, not
sure which version it started with anymore, no updates helped. Reseting user
profile did not help.

Associated, but possibly unrelated issues:
- LO sometimes crashes when last active window is closed (ie a crash/recovery
window appears without any documents in it)
- LO occasionally crashes otherwise
- LO sometimes crashes when opening a new document
- LO Calc sometimes grinds to a halt when entering new data - ie when I press
enter it will hang for about 2-3 seconds before moving on. Program restart
helps.

I have a feeling it may be related to memory exhaustion implying bad garbage
collection. Or something like that.

I have no idea where to get any logs I could share to help diagnosd this
problem. The guidelines I found on this were opaque and Linux-specific.


Steps to Reproduce:
'save as', 'open' etc

Actual Results:
beach ball, then nothing

Expected Results:
'file browser' opens


Reproducible: Sometimes


User Profile Reset: Yes



Additional Info:
"Use OpenGL for all rendering" is not even an option in my preferences.

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