[Libreoffice-bugs] [Bug 142831] Develop a new bug-reporting functionality and a new top-level "Bugs" menu item in the menu bar

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=142831

--- Comment #10 from Max L. <mleonov at protonmail.ch> ---
(In reply to Heiko Tietze from comment #7)
> (In reply to Max L. from comment #0)
> To see your bugs you need to know the account. Sounds like a
> security/privacy topic if added to the application.
I am well aware of that, but it is my belief that LibreOffice has to reinvent
how it collects bug data, because the Document Foundation can neither afford a
qualified QE workforce nor scale down the total number of application features
that in combination produce bugs.

Such features as these (copied from the description) can be steps in that
direction - if you start receiving bug reports with patterns of same features
malfunctioning, you have much more data at your disposal while still missing
the QE workforce. It's not automation, it's not machine learning, it's about
finding a clever way of getting the needed data when bugs start to appear:

11. Make the LibreOffice application copy the history into this report of a
(configurable for the future) recent number of operations that appear in the
Undo menu. Remove (to anonymize) all text that appears as part of any recent
operation that involves text manipulation (example: "Undo: Typing "abcdefgh"").
This history (along with the LibreOffice version details in the previous point
here) must be visible (as has been copied) to the user in the bug report
filling window of LibreOffice when the user is checking the contents of the bug
report before clicking Send.
12. Reuse the code from LibreOffice's feature "Help" > "What's This?" as part
of LibreOffice's internal workflow to enable the user to point and click and
thus have the relevant feature(s) entered into the bug report without the user
having to name these features.

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