[Libreoffice-bugs] [Bug 142863] New: Complete reset of the program to initial default settings, no history

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=142863

            Bug ID: 142863
           Summary: Complete reset of the program to initial default
                    settings, no history
           Product: LibreOffice
           Version: 7.1.3.2 release
          Hardware: x86-64 (AMD64)
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: Writer
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: shifu1412 at yahoo.com

Description:
On Windows 10, upon frequent use of the system's Sleep function, it eventually
locked up and refused to unlock itself, necessitating powering down the PC and
restarting it.

Upon return, LibreOffice was returned to a brand new state, with previous all
settings undone, no option to recover the document that was being worked on,
and nothing available within the recent documents list. Custom application
colors were also deleted, and the tutorial tips were reenabled. No other issues
with recovering data on other programs such as Firefox were found, only
LibreOffice.

Steps to Reproduce:
1. Use the Sleep function on a Windows 10 device frequently with LibreOffice
open with an unsaved document.
2. Bug will eventually happen where the lockscreen on Windows 10 refuses to
load, necessitating reboot.
3. Attempt to restart LibreOffice.

Actual Results:
LibreOffice will reset to a default state, and all settings will be lost.

Expected Results:
The unsaved document would be recovered, and the custom settings and Recent
Documents list would be unaffected.


Reproducible: Didn't try


User Profile Reset: No



Additional Info:
Version: 7.1.3.2 (x64) / LibreOffice Community
Build ID: 47f78053abe362b9384784d31a6e56f8511eb1c1
CPU threads: 4; OS: Windows 10.0 Build 19041; UI render: Skia/Vulkan; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: CL

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