[Libreoffice-bugs] [Bug 140997] New: Windows Update KB5000802 crash my Libre Office

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Sat Mar 13 12:07:15 UTC 2021


https://bugs.documentfoundation.org/show_bug.cgi?id=140997

            Bug ID: 140997
           Summary: Windows Update KB5000802 crash my Libre Office
           Product: LibreOffice
           Version: 7.0.4.2 release
          Hardware: x86-64 (AMD64)
                OS: All
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: Writer
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: rhenssler at peonia.de

Description:
After the Windowsupdate yesterday installed on my PC I cannot open any libre
office file 7.0.5.2 (calc and writer tested). The PC crash directly with a
black screen and restart again (Win10 64 bit)
There come a message "Eine andere Instanz von LibreOffice greift..." but I
tried all the solutions found here, but the only way was, to uninstall the
windowsupdate, then all work fine. Unfortunaly today in the morning the update
install again and in the moment it is the same problem as yesterday but I
cannot uninstall this time the update, it isn't in the list.
Has anybody the same promblems?
Any other way to resolve it?

Actual Results:
Open any file of Libre Office crash the PC

Expected Results:
crash


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
see above

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