[Libreoffice-bugs] [Bug 144887] New: LibreOffice v.7.1.6 silently crashes, except in "safe mode".

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Sun Oct 3 09:06:19 UTC 2021


https://bugs.documentfoundation.org/show_bug.cgi?id=144887

            Bug ID: 144887
           Summary: LibreOffice v.7.1.6 silently crashes, except in "safe
                    mode".
           Product: LibreOffice
           Version: 7.1.6.2 release
          Hardware: x86-64 (AMD64)
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: LibreOffice
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: scruffy-temp at charter.net

Description:
Yesterday, I downloaded LibreOffice v7.1.6 from the website.  Today, I upgraded
from a fully functional LibreOffice v.7.1.5 installation to v.7.1.6 - and,
ability to open files was lost, except when operating in "Safe Mode".  In
normal mode, the HD activity light flickers for a short while, then goes dark. 
No error messages.  No activity on screen.  Both writer documents &
spreadsheets are affected. They only open via "safe mode". Entering safe mode,
I tried "repair, & it didn't work.  I uninstalled, then reinstalled - problem
persisted.    My laptop is a Dell Latitude E6400 w/ 4GB RAM & 160GB HD.  It's
running Windows v10 Pro, w/ 64-bit processor.  My files are being kept on an
external hard drive, with partitions encrypted using TrueCrypt, and currently
accessed via VeraCrypt.  Note, that I tried every combination of options from
the "safe mode" screen, and nothing worked except operating in safe mode.

I should add that after repeatedly failing with LibreOffice v7.1.6, I
downloaded & installed v7.2.1 - and, IT WORKED.  It seems to be functioning
normally in all respects, opening, editing, & saving files.

Steps to Reproduce:
1.Install LibreOffice v7.1.6.
2.Try to open a file without using "Safe Mode".
3.

Actual Results:
The hard drive activity light flickered for a while, then went dark.  No
visible activity on display screen.

Expected Results:
It should have open the files for editing.


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
[Information automatically included from LibreOffice]
Locale: en-US
Module: safemode
[Information guessed from browser]
OS: Windows 10 Pro
OS is 64bit: yes
Laptop:  Dell Latitude E6400
CPU & RAM:  AMD64, 4GB RAM

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