[Libreoffice-bugs] [Bug 144887] New: LibreOffice v.7.1.6 silently crashes, except in "safe mode".
bugzilla-daemon at bugs.documentfoundation.org
bugzilla-daemon at bugs.documentfoundation.org
Sun Oct 3 09:06:19 UTC 2021
https://bugs.documentfoundation.org/show_bug.cgi?id=144887
Bug ID: 144887
Summary: LibreOffice v.7.1.6 silently crashes, except in "safe
mode".
Product: LibreOffice
Version: 7.1.6.2 release
Hardware: x86-64 (AMD64)
OS: Windows (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: LibreOffice
Assignee: libreoffice-bugs at lists.freedesktop.org
Reporter: scruffy-temp at charter.net
Description:
Yesterday, I downloaded LibreOffice v7.1.6 from the website. Today, I upgraded
from a fully functional LibreOffice v.7.1.5 installation to v.7.1.6 - and,
ability to open files was lost, except when operating in "Safe Mode". In
normal mode, the HD activity light flickers for a short while, then goes dark.
No error messages. No activity on screen. Both writer documents &
spreadsheets are affected. They only open via "safe mode". Entering safe mode,
I tried "repair, & it didn't work. I uninstalled, then reinstalled - problem
persisted. My laptop is a Dell Latitude E6400 w/ 4GB RAM & 160GB HD. It's
running Windows v10 Pro, w/ 64-bit processor. My files are being kept on an
external hard drive, with partitions encrypted using TrueCrypt, and currently
accessed via VeraCrypt. Note, that I tried every combination of options from
the "safe mode" screen, and nothing worked except operating in safe mode.
I should add that after repeatedly failing with LibreOffice v7.1.6, I
downloaded & installed v7.2.1 - and, IT WORKED. It seems to be functioning
normally in all respects, opening, editing, & saving files.
Steps to Reproduce:
1.Install LibreOffice v7.1.6.
2.Try to open a file without using "Safe Mode".
3.
Actual Results:
The hard drive activity light flickered for a while, then went dark. No
visible activity on display screen.
Expected Results:
It should have open the files for editing.
Reproducible: Always
User Profile Reset: Yes
OpenGL enabled: Yes
Additional Info:
[Information automatically included from LibreOffice]
Locale: en-US
Module: safemode
[Information guessed from browser]
OS: Windows 10 Pro
OS is 64bit: yes
Laptop: Dell Latitude E6400
CPU & RAM: AMD64, 4GB RAM
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