[Libreoffice-bugs] [Bug 144902] New version of calc and impress can't run on windows 7 (since version 7.1.5)

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Mon Oct 4 13:19:50 UTC 2021 

https://bugs.documentfoundation.org/show_bug.cgi?id=144902

--- Comment #16 from ywupub at 163.com ---
(In reply to Mike Kaganski from comment #13)
> (In reply to ywupub from comment #12)
> 
> Thank you!
> I assumed that there will be some unhandled exception, but obviously that
> was not the case. Yet, thanks to your report, I suppose I can suggest a new
> command line that would work, since now I see some suspicious exceptions
> reported by the tool.
> 
> Could you please try again with Impress, using this command line:
> 
> > d:\Procdump>procdump64.exe -e 1 -f bad_alloc soffice.bin
> 
> and just in case, another one with Impress, using this command line:
> 
> > d:\Procdump>procdump64.exe -e 1 -f NoSuchElementException soffice.bin
> 
> Thanks!

It's my pleasure!

This time the dump files can be produced and attached, also the terminal
printed some information as follows, hope it help:
---
procdump64.exe -e 1 -f bad_alloc soffice.bin
---
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

d:\Procdump>procdump64.exe -e 1 -f bad_alloc soffice.bin

ProcDump v10.11 - Sysinternals process dump utility
Copyright (C) 2009-2021 Mark Russinovich and Andrew Richards
Sysinternals - www.sysinternals.com

Process:               soffice.bin (3700)
Process image:         C:\Program Files\LibreOffice\program\soffice.bin
CPU threshold:         n/a
Performance counter:   n/a
Commit threshold:      n/a
Threshold seconds:     n/a
Hung window check:     Disabled
Log debug strings:     Disabled
Exception monitor:     First Chance+Unhandled
Exception filter:      [Includes]
                       *bad_alloc*
                       [Excludes]
Terminate monitor:     Disabled
Cloning type:          Disabled
Concurrent limit:      n/a
Avoid outage:          n/a
Number of dumps:       1
Dump folder:           d:\Procdump\
Dump filename/mask:    PROCESSNAME_YYMMDD_HHMMSS
Queue to WER:          Disabled
Kill after dump:       Disabled


Press Ctrl-C to end monitoring without terminating the process.

[21:12:02] Exception: E06D7363.?AVDAVException at webdav_ucp@@
[21:12:03] Exception: E06D7363.?AVDAVException at webdav_ucp@@
[21:12:04] Exception: E06D7363.?AVDAVException at webdav_ucp@@
[21:12:04] Exception: E06D7363.msc
[21:12:04] Exception: E06D7363.?AVDAVException at webdav_ucp@@
[21:12:05] Exception: E06D7363.?AVDAVException at webdav_ucp@@
[21:12:06] Exception: E06D7363.?AVDAVException at webdav_ucp@@
[21:12:07] Exception: 406D1388
[21:12:07] Exception: 406D1388
[21:12:07] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:12:07] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:12:07] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:12:07] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:12:07] Exception: E06D7363.?AVIOException at io@star at sun@com@@
[21:12:07] Exception: E06D7363.msc
[21:12:07] Exception: E06D7363.?AVIOException at io@star at sun@com@@
[21:12:07] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:12:07] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:12:07] Exception: 406D1388
[21:12:07] Exception: E06D7363.?AVContentCreationException at ucb@star at sun@com@@
[21:12:07] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:12:07] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:12:07] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:12:07] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:12:07] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:12:07] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:12:07] Exception: E06D7363.?AVIOException at io@star at sun@com@@
[21:12:07] Exception: E06D7363.msc
[21:12:07] Exception: E06D7363.?AVIOException at io@star at sun@com@@
[21:12:07] Exception: E06D7363.?AVIOException at io@star at sun@com@@
[21:12:07] Exception: E06D7363.msc
[21:12:07] Exception: E06D7363.?AVIOException at io@star at sun@com@@
[21:12:07] Exception: E06D7363.?AVIOException at io@star at sun@com@@
[21:12:07] Exception: E06D7363.msc
[21:12:07] Exception: E06D7363.?AVIOException at io@star at sun@com@@
[21:12:07] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:12:07] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:12:07] Exception: E06D7363.?AVIOException at io@star at sun@com@@
[21:12:07] Exception: E06D7363.msc
[21:12:07] Exception: E06D7363.?AVIOException at io@star at sun@com@@
[21:12:07] Exception: E06D7363.?AVDAVException at webdav_ucp@@
[21:12:07] Exception: E06D7363.msc
[21:12:07] Exception: E06D7363.?AVDAVException at webdav_ucp@@
[21:12:07] Exception:
E06D7363.?AVInteractiveNetworkReadException at ucb@star at sun@c
om@@
[21:12:07] Exception: E06D7363.msc
[21:12:07] Exception:
E06D7363.?AVInteractiveNetworkReadException at ucb@star at sun@c
om@@
[21:12:07] Exception: E06D7363.msc
[21:12:07] Exception:
E06D7363.?AVInteractiveNetworkReadException at ucb@star at sun@c
om@@
[21:12:07] Exception: E06D7363.?AVContentCreationException at ucb@star at sun@com@@
[21:12:07] Exception: E06D7363.?AVContentCreationException at ucb@star at sun@com@@
[21:12:07] Exception: E06D7363.?AVIOException at io@star at sun@com@@
[21:12:07] Exception: E06D7363.msc
[21:12:07] Exception: E06D7363.?AVIOException at io@star at sun@com@@
[21:12:07] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:12:07] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:12:07] Exception: E06D7363.?AVIOException at io@star at sun@com@@
[21:12:07] Exception: E06D7363.msc
[21:12:07] Exception: E06D7363.?AVIOException at io@star at sun@com@@
[21:12:07] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:12:07] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:12:07] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:12:07] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:12:07] Exception: E06D7363.?AVUnknownPropertyException at beans@star at sun@com@@
[21:12:07] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:12:07] Exception: E06D7363.?AVRuntimeException at uno@star at sun@com@@
[21:12:07] Exception: E06D7363.?AVSAXException at sax@xml at star@sun at com@@
[21:12:07] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:12:07] Exception: E06D7363.?AVRuntimeException at uno@star at sun@com@@
[21:12:07] Exception: E06D7363.?AVSAXException at sax@xml at star@sun at com@@
[21:12:07] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:12:07] Exception: E06D7363.?AVRuntimeException at uno@star at sun@com@@
[21:12:07] Exception: E06D7363.?AVSAXException at sax@xml at star@sun at com@@
[21:12:07] Exception: E06D7363.?AVContentCreationException at ucb@star at sun@com@@
[21:12:07] Exception: E06D7363.?AVXPathException at xpath@xml at star@sun at com@@
[21:12:07] Exception: E06D7363.?AVXPathException at xpath@xml at star@sun at com@@
[21:12:07] Exception: E06D7363.?AVXPathException at xpath@xml at star@sun at com@@
[21:12:07] Exception: E06D7363.?AVXPathException at xpath@xml at star@sun at com@@
[21:12:07] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:12:07] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:12:07] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:12:07] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:12:07] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:12:07] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:12:07] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:12:07] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:12:07] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:12:07] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:12:07] Exception: 406D1388
[21:12:07] Exception: 406D1388
[21:12:07] Exception: 406D1388
[21:12:07] Exception: 406D1388
[21:12:07] Exception: 406D1388
[21:12:07] Exception: 406D1388
[21:12:07] Exception: 406D1388
[21:12:07] Exception: 406D1388
[21:12:07] Exception: 406D1388
[21:12:08] Exception: E06D7363.?AVContentCreationException at ucb@star at sun@com@@
[21:12:08] Exception: E06D7363.?AVIllegalArgumentException at lang@star at sun@com@@
[21:12:08] Exception: E06D7363.?AVXPathException at xpath@xml at star@sun at com@@
[21:12:08] Exception: E06D7363.?AVXPathException at xpath@xml at star@sun at com@@
[21:12:08] Exception: E06D7363.?AVContentCreationException at ucb@star at sun@com@@
[21:12:08] Exception:
E06D7363.?AVNoSuchElementException at container@star at sun@com@
@
[21:12:08] Exception: E06D7363.?AVbad_alloc at std@@
[21:12:08] Dump 1 initiated: d:\Procdump\soffice.bin_211004_211208.dmp
[21:12:10] Dump 1 complete: 5 MB written in 1.7 seconds
[21:12:10] Dump count reached.

---
procdump64.exe -e 1 -f NoSuchElementException soffice.bin
---
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

d:\Procdump>procdump64.exe -e 1 -f NoSuchElementException soffice.bin

ProcDump v10.11 - Sysinternals process dump utility
Copyright (C) 2009-2021 Mark Russinovich and Andrew Richards
Sysinternals - www.sysinternals.com

Process:               soffice.bin (496)
Process image:         C:\Program Files\LibreOffice\program\soffice.bin
CPU threshold:         n/a
Performance counter:   n/a
Commit threshold:      n/a
Threshold seconds:     n/a
Hung window check:     Disabled
Log debug strings:     Disabled
Exception monitor:     First Chance+Unhandled
Exception filter:      [Includes]
                       *NoSuchElementException*
                       [Excludes]
Terminate monitor:     Disabled
Cloning type:          Disabled
Concurrent limit:      n/a
Avoid outage:          n/a
Number of dumps:       1
Dump folder:           d:\Procdump\
Dump filename/mask:    PROCESSNAME_YYMMDD_HHMMSS
Queue to WER:          Disabled
Kill after dump:       Disabled


Press Ctrl-C to end monitoring without terminating the process.

[21:13:20] Exception: 406D1388
[21:13:20] Exception: 406D1388
[21:13:20] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:13:20] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:13:20] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:13:20] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:13:20] Exception: E06D7363.?AVIOException at io@star at sun@com@@
[21:13:20] Exception: E06D7363.msc
[21:13:20] Exception: E06D7363.?AVIOException at io@star at sun@com@@
[21:13:20] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:13:20] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:13:20] Exception: E06D7363.?AVContentCreationException at ucb@star at sun@com@@
[21:13:20] Exception: 406D1388
[21:13:20] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:13:20] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:13:20] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:13:20] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:13:20] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:13:20] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:13:20] Exception: E06D7363.?AVIOException at io@star at sun@com@@
[21:13:20] Exception: E06D7363.msc
[21:13:20] Exception: E06D7363.?AVIOException at io@star at sun@com@@
[21:13:20] Exception: E06D7363.?AVIOException at io@star at sun@com@@
[21:13:20] Exception: E06D7363.msc
[21:13:20] Exception: E06D7363.?AVIOException at io@star at sun@com@@
[21:13:20] Exception: E06D7363.?AVIOException at io@star at sun@com@@
[21:13:20] Exception: E06D7363.msc
[21:13:20] Exception: E06D7363.?AVIOException at io@star at sun@com@@
[21:13:20] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:13:20] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:13:20] Exception: E06D7363.?AVIOException at io@star at sun@com@@
[21:13:20] Exception: E06D7363.msc
[21:13:20] Exception: E06D7363.?AVIOException at io@star at sun@com@@
[21:13:20] Exception: E06D7363.?AVContentCreationException at ucb@star at sun@com@@
[21:13:20] Exception: E06D7363.?AVContentCreationException at ucb@star at sun@com@@
[21:13:20] Exception: E06D7363.?AVIOException at io@star at sun@com@@
[21:13:20] Exception: E06D7363.msc
[21:13:20] Exception: E06D7363.?AVIOException at io@star at sun@com@@
[21:13:20] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:13:20] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:13:20] Exception: E06D7363.?AVIOException at io@star at sun@com@@
[21:13:20] Exception: E06D7363.msc
[21:13:20] Exception: E06D7363.?AVIOException at io@star at sun@com@@
[21:13:20] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:13:20] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:13:20] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:13:20] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:13:20] Exception: E06D7363.?AVUnknownPropertyException at beans@star at sun@com@@
[21:13:20] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:13:20] Exception: E06D7363.?AVRuntimeException at uno@star at sun@com@@
[21:13:20] Exception: E06D7363.?AVSAXException at sax@xml at star@sun at com@@
[21:13:20] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:13:20] Exception: E06D7363.?AVRuntimeException at uno@star at sun@com@@
[21:13:20] Exception: E06D7363.?AVSAXException at sax@xml at star@sun at com@@
[21:13:20] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:13:20] Exception: E06D7363.?AVRuntimeException at uno@star at sun@com@@
[21:13:20] Exception: E06D7363.?AVSAXException at sax@xml at star@sun at com@@
[21:13:20] Exception: E06D7363.?AVContentCreationException at ucb@star at sun@com@@
[21:13:20] Exception: E06D7363.?AVXPathException at xpath@xml at star@sun at com@@
[21:13:20] Exception: E06D7363.?AVXPathException at xpath@xml at star@sun at com@@
[21:13:20] Exception: E06D7363.?AVXPathException at xpath@xml at star@sun at com@@
[21:13:20] Exception: E06D7363.?AVXPathException at xpath@xml at star@sun at com@@
[21:13:20] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:13:20] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:13:21] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:13:21] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:13:21] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:13:21] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:13:21] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:13:21] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:13:21] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:13:21] Exception:
E06D7363.?AVInteractiveAugmentedIOException at ucb@star at sun@c
om@@
[21:13:21] Exception: 406D1388
[21:13:21] Exception: 406D1388
[21:13:21] Exception: 406D1388
[21:13:21] Exception: 406D1388
[21:13:21] Exception: 406D1388
[21:13:21] Exception: 406D1388
[21:13:21] Exception: 406D1388
[21:13:21] Exception: 406D1388
[21:13:21] Exception: 406D1388
[21:13:21] Exception: E06D7363.?AVContentCreationException at ucb@star at sun@com@@
[21:13:21] Exception: E06D7363.?AVIllegalArgumentException at lang@star at sun@com@@
[21:13:21] Exception: E06D7363.?AVXPathException at xpath@xml at star@sun at com@@
[21:13:21] Exception: E06D7363.?AVXPathException at xpath@xml at star@sun at com@@
[21:13:21] Exception: E06D7363.?AVContentCreationException at ucb@star at sun@com@@
[21:13:21] Exception:
E06D7363.?AVNoSuchElementException at container@star at sun@com@
@
[21:13:21] Dump 1 initiated: d:\Procdump\soffice.bin_211004_211321.dmp
[21:13:21] Dump 1 complete: 5 MB written in 0.2 seconds
[21:13:21] Dump count reached.

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