[Libreoffice-bugs] [Bug 144930] New: LibreOffice v7.2.1 locked up my computer.

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Tue Oct 5 05:15:29 UTC 2021


https://bugs.documentfoundation.org/show_bug.cgi?id=144930

            Bug ID: 144930
           Summary: LibreOffice v7.2.1 locked up my computer.
           Product: LibreOffice
           Version: 7.2.1.2 release
          Hardware: x86-64 (AMD64)
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: Writer
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: scruffy-temp at charter.net

Description:
Until yesterday, I ran v7.1.5 without any problem.  I upgraded to v7.1.6, and
it couldn't open files.  (I submitted a bug report.)  I downloaded v7.2.1, and
it worked fine.  Today, upon opening 2 Writer files, the computer locked up. 
(One was regular text, and the other contained a large table.)  I had to do a
hard shutdown via the power key, to escape.  I'd left the modem on while
booting the 1st time, but turned it off for the 2nd time - and, that seemed to
fix the lockup problem.  Both files were from a partition encrypted with
TrueCrypt, and accessed via VeraCrypt, in an external hard drive.  The computer
is a Dell Latitude laptop with 4 GB RAM, running Windows 10 Pro, connecting to
internet via cable modem.  I didn't try to reproduce this error, because of the
risk of damage to the filing system, when the external drive gets crashed.

Steps to Reproduce:
1.Boot the computer with modem on.
2.Click 2 files to open them with Writer.
3.

Actual Results:
I didn't try to reproduce this error, because of the risk of damage to the
filing system, when the external drive gets crashed.  Because it's Windows, I
don't have a proper backup for the drive.

Expected Results:
It shouldn't have locked up.


Reproducible: Didn't try


User Profile Reset: No



Additional Info:
[Information automatically included from LibreOffice]
Locale: en-US
Module: safemode
[Information guessed from browser]
OS: Windows 10 Pro
OS is 64bit: Yes

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