[Libreoffice-bugs] [Bug 144937] New: soffice.exe quarantined by immunet/clamwin

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Tue Oct 5 09:51:02 UTC 2021


https://bugs.documentfoundation.org/show_bug.cgi?id=144937

            Bug ID: 144937
           Summary: soffice.exe quarantined by immunet/clamwin
           Product: LibreOffice
           Version: 7.1.6.2 release
          Hardware: All
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: Installation
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: rainer.schoenen at gmx.net

Description:
After installation, soffice cannot be executed.
Virus protection (immunet/clamwin) seems to automatically put soffice.exe into
quarantine each time.
Am I targeted by a personalized attack or does this affect everyone?

Steps to Reproduce:
1. execute LibreOffice_7.1.6_Win_x64.msi
2. follow installer
3. call desktop link first -> no function (soffice.exe disappears)
4. call desktop link second -> error message of missing file
5. looking into install folder reveals soffice.exe has disappeared
6. immunet virus scanner silently quarantined soffice.exe

Actual Results:
immunet reports soffice.exe as:
"Detection name": Clam.Win.Malware.Dqan-9897603-0

Expected Results:
soffice.exe should stay and allow program to run.


Reproducible: Always


User Profile Reset: No



Additional Info:
immunet reports soffice.exe as:
"Detection name": Clam.Win.Malware.Dqan-9897603-0

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