[Libreoffice-bugs] [Bug 144705] New: LibreOffice Writer and/or Calc show High CPU and "not responding" in Windows 10 Task Manager

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Fri Sep 24 11:18:49 UTC 2021


https://bugs.documentfoundation.org/show_bug.cgi?id=144705

            Bug ID: 144705
           Summary: LibreOffice Writer and/or Calc show High CPU and "not
                    responding" in Windows 10 Task Manager
           Product: LibreOffice
           Version: 6.4 all versions
          Hardware: x86-64 (AMD64)
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: LibreOffice
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: ajc at tanda.f2s.com

Description:
After working for some time on Writer or Calc files, the program becomes
unresponsive.

Opening Task Manager shows LibreOffice is using CPU but intermittently shows
"Not responding".

Have to kill the process, reopen the program and recover the open files to
continue.

Did have the problem on LibreOffice V6. Tried upgrading to V7 to see if it
would be resolved - is not!

Problem occurs randomly, but usually after switching away from an open
Writer/Calc file for a few minutes or more.

Steps to Reproduce:
1.Open Writer or Calc file
2.Do some work on it, including regular Saves
3.Switch away for some time
4.Try to switch back - if not responding, check in Task Manager for CPU usage
and "not responding"
5.Repeated in LibreOffice Safe Mode - same problem.

Actual Results:
When it happens, Writer/Calc window becomes unresponsive.

Expected Results:
Should have been able to return to the Wrier/Calc window and resume working on
the file.


Reproducible: Sometimes


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
Version: 7.0.6.2 (x64)
Build ID: 144abb84a525d8e30c9dbbefa69cbbf2d8d4ae3b
CPU threads: 4; OS: Windows 10.0 Build 19042; UI render: Skia/Raster; VCL: win
Locale: en-GB (en_GB); UI: en-GB
Calc: CL

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