[Libreoffice-bugs] [Bug 144736] New: LO 7.1.6.x does not run on Windows 10 or 8.1, it just crashes

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=144736

            Bug ID: 144736
           Summary: LO 7.1.6.x does not run on Windows 10 or 8.1, it just
                    crashes
           Product: LibreOffice
           Version: 7.1.6.2 release
          Hardware: x86-64 (AMD64)
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: LibreOffice
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: clay0 at protonmail.com

Description:
LO 7.1.6.x crashes every time you try to run it on Windows.
Operating systems: Windows 10 64-bit and Windows 8.1 64-bit
Installers used:
· LibreOffice_7.1.6.1_Win_x86.msi
· LibreOffice_7.1.6.2_Win_x86.msi
· LibreOffice_7.1.6.1_Win_x64.msi
· LibreOffice_7.1.6.2_Win_x64.msi
· LibreOfficePortablePrevious_7.1.6_MultilingualStandard.paf.exe

Steps to Reproduce:
1.Use any of the above installers.
2.Then try to run LO 7.1.6.x.
3.That's it.

Actual Results:
LO 7.1.6.x crashes every time you try to run it on Windows 10 64-bit or Windows
8.1 64-bit.

Expected Results:
LO 7.1.6.x should not crash every time you try to run it on Windows 10 64-bit
or Windows 8.1 64-bit.


Reproducible: Always


User Profile Reset: Yes



Additional Info:
(User profile deleted multiple times.)
According to the Windows problem reports the crashing module is always
"skialo.dll".
No crashes at all with LO <= 7.1.5 or with LO 7.2.x.
(Also no crashes with LO 7.1.6 on Linux.)

Since it's impossible to open LO 7.1.6.x on Windows it's also impossible to
access "About LibreOffice". The following information is from one of the
problem reports:

       Problem signature
Problem Event Name:     APPCRASH
Application Name:       soffice.bin
Application Version:    7.1.6.2
Application Timestamp:  61371082
Fault Module Name:      skialo.dll
Fault Module Version:   7.1.6.2
Fault Module Timestamp: 6136515e
Exception Code:         c000001d
Exception Offset:       004c67a3
Operating system:       10.0.19043.2.0.0.256.48

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