[Libreoffice-bugs] [Bug 143700] Libreoffice All Modules Bug Reporting

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=143700

--- Comment #2 from Colin <that.man.colin at gmail.com> ---
I'm adding this here because it is an issue impacting bug reporting.
Every report requests the status of user profile reset

Many reporters are subsequently requested to test with a user profile reset

Clearly, the user profile environment is not sufficiently robust.

I have no idea which component of LO causes all the profile corruption and I'm
assuming a project to identify the root cause and implement procedures to
reduce the fragility could be beneficial.

Perhaps a permanent log file to identify any changes as they are made to the
underlying options could help in both the identification and recovery from
profile corruption.

I have certainly experienced unauthorised profile amendments by simple version
upgrades which include but are not limited to:-

Lost Calc Sort Lists
New sort lists in foreign languages
My entire "view" profile with toolbar choices and styles obliterated

Not once, in my recollection, has resetting my user profile, or running in safe
mode, ever made any difference to the substance of one of my bug reports.

Surely that says more about the profile weaknesses than anything else -
especially as the responders are constantly having to suggest resetting
profiles to eliminate these acknowledged inherent weaknesses.

Imagine the productivity bonus if the responders had more faith in the profiles

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