<html> <head> <base href="https://bugs.documentfoundation.org/"> </head> <body> <div> <a class="bz_bug_link bz_status_RESOLVED bz_closed" title="RESOLVED FIXED - Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs" href="https://bugs.documentfoundation.org/show_bug.cgi?id=107166#c104">Comment # 104</a> on <a class="bz_bug_link bz_status_RESOLVED bz_closed" title="RESOLVED FIXED - Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs" href="https://bugs.documentfoundation.org/show_bug.cgi?id=107166">bug 107166</a> from <a class="email" href="mailto:philipeau@yahoo.fr" title="Philippe_E <philipeau@yahoo.fr>"> Philippe_E</a> <pre>(In reply to V Stuart Foote from <a href="show_bug.cgi?id=107166#c101">comment #101</a>) > (In reply to Philippe_E from <a href="show_bug.cgi?id=107166#c98">comment #98</a>) > > I tested the graphics card on "dynamic": LibreOffice 6 and 5.3.4.2 are both > > without text. > > I then restored the card to 'Fixed' in the bios: LibreOffice 6 and 5.3.4.2 > > have found their texts. > > @Philippe, > > So when in FIXED mode, which of the GPUs renders correctly? The AMD HD6770M > or the Intel HD3000, and what driver version(s). A run of dxdiag.exe should > show where things are set now. > > With heat issues suspect it may be the AMD, but it could be the Intel on CPU > die. > > Also, FIXED mode should only have been needed to do the driver updates. Now > you should be able to again use Dynamic mode, but use the Catalyst GUI to > force the soffice.exe to run with either "supported" GPU. Hello, There is something strange: the driver versions of the Intel and Radeon are different. For Intel it is always the old one that is present (8.882.2.3000) whereas for Radeon it is the new one (9.2.0.0). Does this explain why it crashes when entering Dynamic mode? Philippe Here msinfo32.exe Composants / Affichage ------------------------------------- Nom Intel(R) HD Graphics Family ID de périphérique Plug-and-Play PCI\VEN_8086&DEV_0116&SUBSYS_3388103C&REV_09\3&11583659&0&10 Type de carte Intel(R) HD Graphics Family, compatible Advanced Micro Devices, Inc. Description de la carte Intel(R) HD Graphics Family Mémoire vive sur la carte (262 217 728) octets Pilotes installés igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32 Version du pilote 8.882.2.3000 Fichier INF oem13.inf (section iSNBM1ML_PROXY) Plans de couleurs Non disponible Entrées de table des couleurs 4294967296 Résolution 1366 x 768 x 60 hertz Bits/pixel 32 Adresse mémoire 0xC0000000-0xC03FFFFF Adresse mémoire 0xB0000000-0xBFFFFFFF Port d’E/S 0x00006000-0x0000603F Canal IRQ IRQ 16 Port d’E/S 0x000003B0-0x000003BB Port d’E/S 0x000003C0-0x000003DF Adresse mémoire 0xA0000-0xBFFFF Nom AMD Radeon HD 6700M Series ID de périphérique Plug-and-Play PCI\VEN_1002&DEV_6740&SUBSYS_3388103C&REV_00\4&EC6F72D&0&0008 Type de carte AMD Radeon Graphics Processor (0x6740), compatible Advanced Micro Devices, Inc. Description de la carte AMD Radeon HD 6700M Series Mémoire vive sur la carte (2 147 483 648) octets Pilotes installés aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll Version du pilote 9.2.0.0 Fichier INF oem53.inf (section ati2mtag_VancouverA) Plans de couleurs Non disponible Entrées de table des couleurs Non disponible Résolution Non disponible Bits/pixel Non disponible Adresse mémoire 0xA0000000-0xAFFFFFFF Adresse mémoire 0xC74E0000-0xC74FFFFF Port d’E/S 0x00005F00-0x00005FFF Canal IRQ IRQ 4294967283</pre> </div> <hr> You are receiving this mail because: <ul> <li>You are the assignee for the bug.</li> </ul> </body> </html>