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<body><span class="vcard"><a class="email" href="mailto:vstuart.foote@utsa.edu" title="V Stuart Foote <vstuart.foote@utsa.edu>"> <span class="fn">V Stuart Foote</span></a>
</span> changed
<a class="bz_bug_link
bz_status_RESOLVED bz_closed"
title="RESOLVED FIXED - Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs"
href="https://bugs.documentfoundation.org/show_bug.cgi?id=107166">bug 107166</a>
<br>
<table border="1" cellspacing="0" cellpadding="8">
<tr>
<th>What</th>
<th>Removed</th>
<th>Added</th>
</tr>
<tr>
<td style="text-align:right;">Status</td>
<td>NEEDINFO
</td>
<td>RESOLVED
</td>
</tr>
<tr>
<td style="text-align:right;">Resolution</td>
<td>---
</td>
<td>FIXED
</td>
</tr></table>
<p>
<div>
<b><a class="bz_bug_link
bz_status_RESOLVED bz_closed"
title="RESOLVED FIXED - Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs"
href="https://bugs.documentfoundation.org/show_bug.cgi?id=107166#c131">Comment # 131</a>
on <a class="bz_bug_link
bz_status_RESOLVED bz_closed"
title="RESOLVED FIXED - Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs"
href="https://bugs.documentfoundation.org/show_bug.cgi?id=107166">bug 107166</a>
from <span class="vcard"><a class="email" href="mailto:vstuart.foote@utsa.edu" title="V Stuart Foote <vstuart.foote@utsa.edu>"> <span class="fn">V Stuart Foote</span></a>
</span></b>
<pre>(In reply to V Stuart Foote from <a href="show_bug.cgi?id=107166#c123">comment #123</a>)
<span class="quote">> (In reply to Tom from <a href="show_bug.cgi?id=107166#c121">comment #121</a>)
> > Text is invisible, both in UI and in editor on update to LibreOffice
> > 5.4.0.3-hotfix. Toshiba Laptop, Windows 7, SP1+ - All Factory Updates!
>
> "Factory" updates are likely not going to do it.
>
> Please provide your GPU and driver details.
> msinfo32.exe -> Summary panel, and Component -> Display
> or
> dxdiag.exe -> screen clip of system, and display panels
> </span >
Tom (thospend@...) responded in PM with DxDiag details:
<quote>
Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7601) Service
Pack 1 (7601.win7sp1_ldr.170512-0600)
Language: English (Regional Setting: English)
System Manufacturer: TOSHIBA
System Model: Satellite T135
BIOS: PhoenixBIOS 4.0 Release 6.1
Processor: Genuine Intel(R) CPU U4100 @ 1.30GHz (2 CPUs), ~1.3GHz
Memory: 3072MB RAM
Available OS Memory: 2936MB RAM
Page File: 2561MB used, 3310MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
</quote>
So the SP1 Platform Update (KB2670838) is probably installed.
And the troublesome Toshiba mobile deployed 8.15.010.1883 Intel GPU driver,
which others also reported as bad. This particular GPU does work correctly with
current driver. -> FIXED
<quote>
---------------
Display Devices
---------------
Card name: Mobile Intel(R) 4 Series Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Mobile Intel(R) 4 Series Express Chipset Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2A42&SUBSYS_FFE11179&REV_07
Display Memory: 1340 MB
Dedicated Memory: 128 MB
Shared Memory: 1212 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: AUO102C
Native Mode: 1366 x 768(p) (60.020Hz)
Output Type: Internal
Driver Name: igdumdx32.dll,igd10umd32.dll,igd10umd32.dll
Driver File Version: 8.15.0010.1883 (English)
Driver Version: 8.15.10.1883
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 8/27/2009 09:54:00, 549888 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-6902-11CF-9275-EBDFA7C2C535}
Vendor ID: 0x8086
Device ID: 0x2A42
SubSys ID: 0xFFE11179
Revision ID: 0x0007
</quote>
(In reply to tomangelo from <a href="show_bug.cgi?id=107166#c130">comment #130</a>)
<span class="quote">> Created <span class=""><a href="http://bugs.documentfoundation.org/attachment.cgi?id=134957" name="attach_134957" title="Daily master build from 27.07, with and without Aero">attachment 134957</a> <a href="http://bugs.documentfoundation.org/attachment.cgi?id=134957&action=edit" title="Daily master build from 27.07, with and without Aero">[details]</a></span>
> Daily master build from 27.07, with and without Aero
>
> Same thing happens for master daily from 26.07 and pre-release 5.4.0.3</span >
For @tomangelo,
You show in <a href="show_bug.cgi?id=107166#c0">comment 0</a> that your working with a system with Intel i5-5200U (that
has an HD5500 GPU embedded) and an AMD Radeon M375 discrete GPU. Is this laptop
a Lenovo z51-70?
Also in <a href="show_bug.cgi?id=107166#c10">comment 10</a> that you'd tried the 17.4.4, 17.4.2 and 16.12.1 drivers.
But could you post your DxDiag.exe result for System & Display, so we can see
what vendor, GPU, and driver you are working with.
Also, current AMD drivers for the R9 M375 are at 17.7.2--worth checking that.
<a href="https://www2.ati.com/drivers/whql-win10-64bit-radeon-software-crimson-relive-17.7.2-july27.exe">https://www2.ati.com/drivers/whql-win10-64bit-radeon-software-crimson-relive-17.7.2-july27.exe</a></pre>
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