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<b><a class="bz_bug_link
bz_status_NEEDINFO "
title="NEEDINFO - Crash in: MSWordExportBase::GetItem(unsigned short)"
href="https://bugs.documentfoundation.org/show_bug.cgi?id=112169#c4">Comment # 4</a>
on <a class="bz_bug_link
bz_status_NEEDINFO "
title="NEEDINFO - Crash in: MSWordExportBase::GetItem(unsigned short)"
href="https://bugs.documentfoundation.org/show_bug.cgi?id=112169">bug 112169</a>
from <span class="vcard"><a class="email" href="mailto:industriflow@gmail.com" title="industriflow@gmail.com">industriflow@gmail.com</a>
</span></b>
<pre>Although I'm happy to participate by offering this bug report in hopes of
helping improve Libre Writer, I should tell you the bug reporting process and
interface is not user friendly. I've been a computer professional for two
decades, with only a year programming. Although I love recommending Libre
Office to the users I support, I can tell you honestly that over 95% of them
would never figure out how to properly report the bug, create a new login
credential here, navigate the forms' fields, ignore the right jargon and
respond to the relevant jargon, and then upload a "sanitized" document when
asked by email to "please share the document with me," despite the return
address by email being irrelevant.
The more easy and idiot-proof you can make bug reporting, the more regular
users will report bugs, and the quicker Libre Office will become widely adopted
by satisfied users who aren't techies like us.
Regardless, I remain a fan of Libre Office, and I appreciate your efforts.
Thank you!</pre>
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