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<base href="https://bugs.documentfoundation.org/">
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<th>Bug ID</th>
<td><a class="bz_bug_link
bz_status_UNCONFIRMED "
title="UNCONFIRMED - Help file recognized by OS (Windows 10) but not by LibreOffice program"
href="https://bugs.documentfoundation.org/show_bug.cgi?id=113583">113583</a>
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<th>Summary</th>
<td>Help file recognized by OS (Windows 10) but not by LibreOffice program
</td>
</tr>
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<th>Product</th>
<td>LibreOffice
</td>
</tr>
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<th>Version</th>
<td>5.4.2.2 release
</td>
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<th>Hardware</th>
<td>All
</td>
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<th>OS</th>
<td>Windows (All)
</td>
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<th>Status</th>
<td>UNCONFIRMED
</td>
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<th>Severity</th>
<td>normal
</td>
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<th>Priority</th>
<td>medium
</td>
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<th>Component</th>
<td>LibreOffice
</td>
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<th>Assignee</th>
<td>libreoffice-bugs@lists.freedesktop.org
</td>
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<th>Reporter</th>
<td>dave@helperdave.ch
</td>
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<p>
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<pre>Description:
Latest build 5.4.2.2 GB installs beautifully. The corresponding help file seems
to install (programs and features) but is not available through the help
function in the LibreOffice program itself. Could it be a 32/64 mismatch?
OS: Win 10-64, 1709 running on an i7 5th generation.
Steps to Reproduce:
1. install 5.4.2.2 over 5.2x
2. install help file
3. try to use it from Writer
Actual Results:
error message saying program is not installed; click the message off and Writer
still works
Expected Results:
I'd have expected the locally installed help file to work
Reproducible: Always
User Profile Reset: No
Additional Info:
[Information automatically included from LibreOffice]
Locale: en-US
Module: StartModule
[Information guessed from browser]
OS: Windows 10-64 1709
OS is 64bit: yes
Help/About:
Version: 5.4.2.2 (x64)
Build ID: 22b09f6418e8c2d508a9eaf86b2399209b0990f4
CPU threads: 4; OS: Windows 6.19; UI render: GL;
Locale: de-CH (de_CH); Calc: group
Note that the computer is configured in English, not German, though it is in
Switzerland
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:56.0) Gecko/20100101
Firefox/56.0</pre>
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