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<th>Bug ID</th>
<td><a class="bz_bug_link
bz_status_UNCONFIRMED "
title="UNCONFIRMED - WIN 10 Incoming spam: Thunderbird freezes for about 90 sec, LibreOffice, too"
href="https://bugs.documentfoundation.org/show_bug.cgi?id=113817">113817</a>
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<th>Summary</th>
<td>WIN 10 Incoming spam: Thunderbird freezes for about 90 sec, LibreOffice, too
</td>
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<th>Product</th>
<td>LibreOffice
</td>
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<th>Version</th>
<td>5.2 all versions
</td>
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<th>Hardware</th>
<td>All
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<th>OS</th>
<td>Windows (All)
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<th>Status</th>
<td>UNCONFIRMED
</td>
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<th>Severity</th>
<td>normal
</td>
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<th>Priority</th>
<td>medium
</td>
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<th>Component</th>
<td>LibreOffice
</td>
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<th>Assignee</th>
<td>libreoffice-bugs@lists.freedesktop.org
</td>
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<th>Reporter</th>
<td>bugzilla@chnutz.de
</td>
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<pre>Description:
Since I use WIN 10, every time, when Thunderbird recognizes spam, the program
freezes for about 90 seconds.In the same time, OpenOffice or LibreOffice
freezes, too.
This is the bug report für TB:
<a href="https://bugzilla.mozilla.org/show_bug.cgi?id=1396214">https://bugzilla.mozilla.org/show_bug.cgi?id=1396214</a>
I tried it with safe mode:
1.) Windows Normal Mode | Thunderbird Normal Mode | Error
2.) Windows Normal Mode | Thunderbird Safe Mode | Error
3.) Windows Safe Mode | Thunderbird Normal Mode | Fine
3.) Windows Safe Mode | Thunderbird Safe Mode | Not tested
So I want to ask you, if you have an idea, what WIN 10 component could used by
LO AND TB and could be responsible for this?!
This happens only on WIN 10, not on any other system.
Thank you and Greetings
Chnutz vom Hopfen
Steps to Reproduce:
1. Thunderbird open.
2. LibreOffice/OpenOffice open
3. Receive Spam
I've created a test account for you with <a href="mailto:thunderbirdtest@chnutz.de">thunderbirdtest@chnutz.de</a>.
If you give me a mail adress, I'll send you the login data
Actual Results:
OO/LO freezes as long as TB freezes (about 90 sec)
No other software is affected, only TB and LO/OO
Windows task manager while freezing: CPU 0 - 0.3%, memory TB av. 140 - 160 MB
Expected Results:
No frrezing :-)
Reproducible: Always
User Profile Reset: No
OpenGL enabled: Yes
Additional Info:
I don't try to reset my user profile, I totally delete it and use another
software (first OpenOffice, then LibreOffice) - without any effect to the bug
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:56.0) Gecko/20100101
Firefox/56.0</pre>
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