<html> <head> <base href="https://bugs.documentfoundation.org/"> </head> <body> <div> <a class="bz_bug_link bz_status_UNCONFIRMED " title="UNCONFIRMED - FORMATTING: Impress crashes 100% reproducible on Format > Character... (Crash in: RC96E100.DLL)" href="https://bugs.documentfoundation.org/show_bug.cgi?id=116679#c15">Comment # 15</a> on <a class="bz_bug_link bz_status_UNCONFIRMED " title="UNCONFIRMED - FORMATTING: Impress crashes 100% reproducible on Format > Character... (Crash in: RC96E100.DLL)" href="https://bugs.documentfoundation.org/show_bug.cgi?id=116679">bug 116679</a> from <a class="email" href="mailto:vstuart.foote@utsa.edu" title="V Stuart Foote <vstuart.foote@utsa.edu>"> V Stuart Foote</a> <pre>(In reply to Leo from <a href="show_bug.cgi?id=116679#c14">comment #14</a>) > So it's quite obvious now that the problem is caused by the Ricoh printer > driver. What do you recommend? I'm a bit reluctant to try a different driver > because I've had to spent a lot of time to get it working (we're in a shared > office, and the printer driver was provided by the office management, but > otherwise not much support). Besides it works OK for other applications. > I would probably give up on the printer specific driver, and at least check a current "Universal Print" driver. Ricoh has fairly active support page, and PCL6 and PS driver packages for Windows 10, 8.1, 7 both 64-bit and 32-bit. <a href="http://support.ricoh.com/bb/html/dr_ut_e/rc3/model/p_i/p_i.htm?lang=en">http://support.ricoh.com/bb/html/dr_ut_e/rc3/model/p_i/p_i.htm?lang=en</a> Larger projects (e.g. for Autodesk, Adobe) have been able to get custom driver work done, but I think LibreOffice is going to be left hanging. Of course, it also depends on how old the printer in question is. > Long shot: I use Visual Studio for .NET development, but I think that I can > also build and debug C/C++, so I could try to download the source code and > try to reproduce the exception in the debugger... Possibly, but a lot of work and you still may end up with the same non-helpful pointers into the Ricoh drivers DLL. Without symbols from Ricoh don't think you'll get anything helpful. If you look at the URL linked in <a href="show_bug.cgi?id=116679#c13">comment 13</a> any of the reports there will have a breakpad delivered stack trace annotated from LibreOffice and Microsoft debug symbols. The missing piece is the Ricoh code.</pre> </div> <hr> You are receiving this mail because: <ul> <li>You are the assignee for the bug.</li> </ul> </body> </html>