<html> <head> <base href="https://bugs.documentfoundation.org/"> </head> <body> <div> <a class="bz_bug_link bz_status_NEW " title="NEW - All modules crash in Format > Character, or opening Print dialog (Crash in: RC96E100.DLL driver) with RICOH RPCS Printer selected for use (comment 14 for workaround)" href="https://bugs.documentfoundation.org/show_bug.cgi?id=116679#c18">Comment # 18</a> on <a class="bz_bug_link bz_status_NEW " title="NEW - All modules crash in Format > Character, or opening Print dialog (Crash in: RC96E100.DLL driver) with RICOH RPCS Printer selected for use (comment 14 for workaround)" href="https://bugs.documentfoundation.org/show_bug.cgi?id=116679">bug 116679</a> from <a class="email" href="mailto:mikekaganski@hotmail.com" title="Mike Kaganski <mikekaganski@hotmail.com>"> Mike Kaganski</a> <pre>The bits "printer driver problem" and "unhandled exception was encountered during a user callback" suggest something very close to that <a class="bz_bug_link bz_status_VERIFIED bz_closed" title="VERIFIED FIXED - 64-bit Writer v.6.0.1.1 crashes every time I send an older file to network printer after clicking OK to print (ucrtbase.dll)" href="show_bug.cgi?id=115649">bug 115649</a> - but of course not the same: some other callback needs love. I appreciate all the efforts Leo have already done here; but we need some (hopefully last) bit of information: the same thing that helped us to find and fix <a class="bz_bug_link bz_status_VERIFIED bz_closed" title="VERIFIED FIXED - 64-bit Writer v.6.0.1.1 crashes every time I send an older file to network printer after clicking OK to print (ucrtbase.dll)" href="show_bug.cgi?id=115649">bug 115649</a> - a minidump. Could you please use procdump from SysInternals to get the soffice.bin minidump and post it here? Thank you!</pre> </div> <hr> You are receiving this mail because: <ul> <li>You are the assignee for the bug.</li> </ul> </body> </html>