<html> <head> <base href="https://bugs.documentfoundation.org/"> </head> <body> <div> <a class="bz_bug_link bz_status_NEEDINFO " title="NEEDINFO - LO crashed when starting up to open a file (ig75icd64.dll)" href="https://bugs.documentfoundation.org/show_bug.cgi?id=117973#c10">Comment # 10</a> on <a class="bz_bug_link bz_status_NEEDINFO " title="NEEDINFO - LO crashed when starting up to open a file (ig75icd64.dll)" href="https://bugs.documentfoundation.org/show_bug.cgi?id=117973">bug 117973</a> from <a class="email" href="mailto:martinterry839@btinternet.com" title="Martin Terry <martinterry839@btinternet.com>"> Martin Terry</a> <pre>I have renamed the <user> folder and successfully run LO. >From the nature of your suggestions I gather that you think that some sort of corruption in the configuration data caused the crashes that I had, rather than a fault in the coding. If this is the case only an extended period of running will prove it. Perhaps you could advise what the crash report showed/what you think the problem is. I am not an expert on the inner working of LO (although I have learned a lot in the last 2 weeks) but I am an ISTQB qualified software tester (now retired). Julien, I want to thank you for your attention to this problem. As a long term LO user who got fed up with Microsoft continually changing the design of its Office suite I have been very happy with LO as an excellent alternative and appreciate the efforts of its developer and support coummunity.</pre> </div> <hr> You are receiving this mail because: <ul> <li>You are the assignee for the bug.</li> </ul> </body> </html>