<html> <head> <base href="https://bugs.documentfoundation.org/"> </head> <body> <div> <a class="bz_bug_link bz_status_NEEDINFO " title="NEEDINFO - LibreOffice 6.1.3.2 Installer repeatedly fails to install the update in Win 10 over 6.1.2.1" href="https://bugs.documentfoundation.org/show_bug.cgi?id=121882#c7">Comment # 7</a> on <a class="bz_bug_link bz_status_NEEDINFO " title="NEEDINFO - LibreOffice 6.1.3.2 Installer repeatedly fails to install the update in Win 10 over 6.1.2.1" href="https://bugs.documentfoundation.org/show_bug.cgi?id=121882">bug 121882</a> from <a class="email" href="mailto:afg78@outlook.it" title="Ambra <afg78@outlook.it>"> Ambra</a> <pre>Comment on <a href="http://bugs.documentfoundation.org/attachment.cgi?id=147243" name="attach_147243" title="Qualitative point at which the install appears to repeatedly lock.">attachment 147243</a> <a href="http://bugs.documentfoundation.org/attachment.cgi?id=147243&action=edit" title="Qualitative point at which the install appears to repeatedly lock.">[details]</a> Qualitative point at which the install appears to repeatedly lock. Good evening "Bugzilla" sorry for the trouble but I would like to ask you for information in reference to the last update (nr 6.1.3.2) of the LibreOffice program. As usual, after checking the update, I went to the program home page to download the updated version, but for the first time I could not complete the installation wizard. I made screenshots to show you what it looks like: The first capture refers to the screen that appears before the installation wizard fails. The green line suddenly comes back and then gives me the second image. I also made a screenshot of the update request a bit 'anomalous'. The last capture, as you can see, refers to a compatibility problem: in fact, failing to update, I checked if there were any problems and this appeared to me. My PC is a laptop with Operating System W 8.1. I've already tried to reboot, clean, uninstall, reinstall but nothing to do. Sorry if I went on a little and even for my written English. Thanking you in advance for your attention, I'm waiting.</pre> </div> <hr> You are receiving this mail because: <ul> <li>You are the assignee for the bug.</li> </ul> </body> </html>