<html> <head> <base href="https://bugs.documentfoundation.org/"> </head> <body> <div> <a class="bz_bug_link bz_status_UNCONFIRMED " title="UNCONFIRMED - Wrong command for collecting journalctl info in "Printing troubleshooter" wizard" href="https://bugs.documentfoundation.org/show_bug.cgi?id=122143#c2">Comment # 2</a> on <a class="bz_bug_link bz_status_UNCONFIRMED " title="UNCONFIRMED - Wrong command for collecting journalctl info in "Printing troubleshooter" wizard" href="https://bugs.documentfoundation.org/show_bug.cgi?id=122143">bug 122143</a> from <a class="email" href="mailto:den_lin@posteo.de" title="Denis <den_lin@posteo.de>"> Denis</a> <pre>(In reply to Julien Nabet from <a href="show_bug.cgi?id=122143#c1">comment #1</a>) > Where is this option? In "Printing troubleshooter" wizard. This is connected to another bug that I reported: <a class="bz_bug_link bz_status_UNCONFIRMED " title="UNCONFIRMED - "cups-pki-invalid" error when accessing printer over Avahi" href="show_bug.cgi?id=122142">https://bugs.documentfoundation.org/show_bug.cgi?id=122142</a>. Repeat the steps to reproduce the bug. After them appears "Print error" window with buttons "OK" and "Diagnose". (Note: this window doesn't always appear, you may have to send another document to the printer). Click "Diagnose". "Printing troubleshooter" wizard pops up. Forward -> select the printer -> Forward -> Print test page -> No -> Forward. Here the wizard says "No journal entries were found" and offers a command to copy and execute in CLI. This command is: su -c 'journalctl -u cups.service --since="None" --until="2018-12-16 19:50:37"' > troubleshoot-logs.txt See --since="None" The result of running this command is: Failed to parse timestamp: None The man page of journalctl also makes no mention of the option "none" in the section "--since".</pre> </div> <hr> You are receiving this mail because: <ul> <li>You are the assignee for the bug.</li> </ul> </body> </html>