<html>
<head>
<base href="https://bugs.documentfoundation.org/">
</head>
<body>
<p>
<div>
<b><a class="bz_bug_link
bz_status_UNCONFIRMED "
title="UNCONFIRMED - problem downloading beta file"
href="https://bugs.documentfoundation.org/show_bug.cgi?id=121749#c12">Comment # 12</a>
on <a class="bz_bug_link
bz_status_UNCONFIRMED "
title="UNCONFIRMED - problem downloading beta file"
href="https://bugs.documentfoundation.org/show_bug.cgi?id=121749">bug 121749</a>
from <span class="vcard"><a class="email" href="mailto:moisele@hushmail.com" title="moisele@hushmail.com">moisele@hushmail.com</a>
</span></b>
<pre>As far as I can determine, antivirus (Microsoft Security Essentials and
Malwarebtyes, including windows defender) is not an issue in installation. I
turned them off using task manager.
The event log does not, to my knowledge, record any issues with installation. I
couldn't remember installation dates and times , so I ran installation 2x and
checked the event log. nothing. The most recent event long was an error that
occurred 21 hours ago.
When I right click on the installation file I get an option to "scan with
Malwarebyes" and "troubleshoot compatibility", neither of which resolves the
problem.
I ran a windows diagnostic on the RAM memory with no recorded issues.
Device Manager reveals no problems or issues.
Performance Monitor has no reports.
I tried to download Apace Office, but I have insufficient space on my laptop
for installation. The Beta version does not indicate file size nor provide an
option as to where it can be installed. I have 3 drives, so I can't switch to
another drive.
I placed the installation file on a memory stick and on an exterior, attached
(previous) harddisk, and attempted installation; received the same error
message. However, this time Microsoft Security Essentials (which was running at
this time) objected saying something about it cleansing the file.</pre>
</div>
</p>
<hr>
<span>You are receiving this mail because:</span>
<ul>
<li>You are the assignee for the bug.</li>
</ul>
</body>
</html>