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<base href="https://bugs.documentfoundation.org/">
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<th>Bug ID</th>
<td><a class="bz_bug_link
bz_status_UNCONFIRMED "
title="UNCONFIRMED - Infinite redirection when opening LibreOffice help"
href="https://bugs.documentfoundation.org/show_bug.cgi?id=123497">123497</a>
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<th>Summary</th>
<td>Infinite redirection when opening LibreOffice help
</td>
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<th>Product</th>
<td>LibreOffice
</td>
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<th>Version</th>
<td>6.0.0.1 rc
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<th>Hardware</th>
<td>x86-64 (AMD64)
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<th>OS</th>
<td>All
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<th>Status</th>
<td>UNCONFIRMED
</td>
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<th>Severity</th>
<td>minor
</td>
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<th>Priority</th>
<td>medium
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<th>Component</th>
<td>Documentation
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<th>Assignee</th>
<td>libreoffice-bugs@lists.freedesktop.org
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<th>Reporter</th>
<td>launois.maxime@free.fr
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<th>CC</th>
<td>olivier.hallot@documentfoundation.org
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<pre>Description:
On the Firefox web browser, trying to open the LibreOffice help by clicking on
the "LibreOffice help" menu item in any module [for the first time?] redirects
infinitely to the same page, likely preventing to display the help.
(Note: although LibreOffice 6.2.0.3 is mentioned in the Additional Information,
this bug might apply to *all* versions since 6.0.0.1 rc).
Steps to Reproduce:
1. Open the Help menu in any LibreOffice module.
2. Click on the "LibreOffice help" menu item.
3. Your default browser should start up in a few seconds, loading the help
page.
4. If your default browser is set to Firefox, an infinite redirect is made to
the same page as the current one (file path depending on Operating Systems, but
in Windows, it is something like
file:///C:/Users/<your-username>/AppData/Local/Temp/lu12088klh.tmp/NewHelp0.html).
Actual Results:
In Firefox, infinite redirect is made (i.e.
file:///C:/Users/<your-username>/AppData/Local/Temp/lu12088klh.tmp/NewHelp0.html
redirects to
file:///C:/Users/<your-username>/AppData/Local/Temp/lu12088klh.tmp/NewHelp0.html,
ad infinitum).
Expected Results:
The LibreOffice help for the current module should be loaded instead, i.e.
file:///C:/Program%20Files/LibreOffice/help/fr/text/shared/main0108.html?System=WIN&DbPAR=WRITER&HID=.uno:HelpIndex#bm_id3149178
Reproducible: Always
User Profile Reset: Yes
Additional Info:
Version: 6.2.0.3 (x64)
Build ID: 98c6a8a1c6c7b144ce3cc729e34964b47ce25d62
Threads CPU : 2; OS : Windows 10.0; UI Render : par défaut; VCL: win;
Locale : fr-FR (fr_FR); Langue IHM : fr-FR
Calc: threaded</pre>
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