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<body><span class="vcard"><a class="email" href="mailto:vstuart.foote@utsa.edu" title="V Stuart Foote <vstuart.foote@utsa.edu>"> <span class="fn">V Stuart Foote</span></a>
</span> changed
<a class="bz_bug_link
bz_status_RESOLVED bz_closed"
title="RESOLVED NOTOURBUG - Installation requires insertion of CD ROM"
href="https://bugs.documentfoundation.org/show_bug.cgi?id=123901">bug 123901</a>
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<th>What</th>
<th>Removed</th>
<th>Added</th>
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<td style="text-align:right;">CC</td>
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</td>
<td>vstuart.foote@utsa.edu
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<td style="text-align:right;">Resolution</td>
<td>---
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<td>NOTOURBUG
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<td style="text-align:right;">Status</td>
<td>UNCONFIRMED
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<td>RESOLVED
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<b><a class="bz_bug_link
bz_status_RESOLVED bz_closed"
title="RESOLVED NOTOURBUG - Installation requires insertion of CD ROM"
href="https://bugs.documentfoundation.org/show_bug.cgi?id=123901#c4">Comment # 4</a>
on <a class="bz_bug_link
bz_status_RESOLVED bz_closed"
title="RESOLVED NOTOURBUG - Installation requires insertion of CD ROM"
href="https://bugs.documentfoundation.org/show_bug.cgi?id=123901">bug 123901</a>
from <span class="vcard"><a class="email" href="mailto:vstuart.foote@utsa.edu" title="V Stuart Foote <vstuart.foote@utsa.edu>"> <span class="fn">V Stuart Foote</span></a>
</span></b>
<pre>Error 1714 are always MS Installer DB issues. You have to clean out the
installer DB entries--by hand with a Regedit session. Identifying the exact KEY
requires another install attempt and capturing a verbose log: e.g.
msixec.exe /i LibreOffice_6.1.5.2_Win_x64.msi /L*v install6152log.txt
Then open the log in a text editor (I prefer Notepad++ for this) and search for
the Error 1704 details including the installers GUID key. Then locate that GUID
in the Registry's installer cache(s):
HKEY_CLASSES_ROOT\Installer\UpgradeCodes\
or
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\
and delete.
Alternatively, YMMV but MS does provide a general use tool -- good luck.
<a href="https://support.microsoft.com/en-us/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed">https://support.microsoft.com/en-us/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed</a></pre>
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