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<base href="https://bugs.documentfoundation.org/">
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<th>Bug ID</th>
<td><a class="bz_bug_link
bz_status_UNCONFIRMED "
title="UNCONFIRMED - Installation fail"
href="https://bugs.documentfoundation.org/show_bug.cgi?id=124031">124031</a>
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<th>Summary</th>
<td>Installation fail
</td>
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<th>Product</th>
<td>LibreOffice
</td>
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<th>Version</th>
<td>6.2.1.2 release
</td>
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<th>Hardware</th>
<td>x86-64 (AMD64)
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<th>OS</th>
<td>All
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<th>Status</th>
<td>UNCONFIRMED
</td>
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<th>Severity</th>
<td>normal
</td>
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<th>Priority</th>
<td>medium
</td>
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<th>Component</th>
<td>Installation
</td>
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<th>Assignee</th>
<td>libreoffice-bugs@lists.freedesktop.org
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<th>Reporter</th>
<td>jan.spaens@gmail.com
</td>
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<p>
<div>
<pre>Description:
Greetings. No matter what I try, no installation possible. I followed your
advice (Dowloaded the old version, went to Microsoft to solve
installation/removal problems) at no avail. I executed a RegEdit to look for
any traces of Libreoffice and removed them, performed a text search on the
installation drive with the same goal. When I try to install the latest version
I am informed that the old version (6.2.1.2) cannot be removed. Result: NO
Libreoffice on this system and, it is badly needed.
Sure hope you can help me out here - Best regards, Jan (>40 y programming
behind the belt)
Steps to Reproduce:
1.MSI previous installation not available
2.Manually remove old version
3.Manually cleanup manually the
4.Execute CCleaner registry cleaner
Actual Results:
No Libreoffice installed, new version refuses to continue installation
Expected Results:
Offer a option to overrule this blockage and install anyway (forced install)
Reproducible: Always
User Profile Reset: No
Additional Info:
If you want me to fiddle around in the registry, no problem. I have been there
and seen quite a bit of it.</pre>
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