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<base href="https://bugs.documentfoundation.org/">
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<th>Bug ID</th>
<td><a class="bz_bug_link
bz_status_UNCONFIRMED "
title="UNCONFIRMED - Installation fails and deletes previously installed version"
href="https://bugs.documentfoundation.org/show_bug.cgi?id=124193">124193</a>
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<th>Summary</th>
<td>Installation fails and deletes previously installed version
</td>
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<th>Product</th>
<td>LibreOffice
</td>
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<th>Version</th>
<td>6.2.1.2 release
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<th>Hardware</th>
<td>x86-64 (AMD64)
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<th>OS</th>
<td>Windows (All)
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<th>Status</th>
<td>UNCONFIRMED
</td>
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<th>Severity</th>
<td>normal
</td>
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<th>Priority</th>
<td>medium
</td>
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<th>Component</th>
<td>Installation
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<th>Assignee</th>
<td>libreoffice-bugs@lists.freedesktop.org
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<th>Reporter</th>
<td>brian@osdinitiatives.com
</td>
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<p>
<div>
<pre>Description:
I can not install LibreOffice_6.2.1_Win_x64.msi on Win7 and my previously
working installation was deleted without warning.
Steps to Reproduce:
1. Begin with version 6.2.0 installed
2. Run LibreOffice_6.2.1_Win_x64.msi
Actual Results:
Installation appears to proceeds normally until the installation wizard reports
being interrupted before it could be completed. It also claims the system has
not been modified. No other errors reported.
//Previous working installation of version 6.1.2 is deleted without warning.//
Expected Results:
Version 6.2.1 running.
Reproducible: Always
User Profile Reset: No
Additional Info:
Attempting to revert to LibreOffice_6.2.0_Win_x64.msi fails in the same manner.
Downgrading to LibreOffice_6.1.2_Win_x64.msi works. Thankfully
%APPDATA%\Roaming\LibreOffice\4\user was preserved.
This might be due to Windows Update being required per:
<a href="https://wiki.documentfoundation.org/Faq/General/General_Installation_Issues_(Windows">https://wiki.documentfoundation.org/Faq/General/General_Installation_Issues_(Windows</a>)
I have Windows 7 and unfortunately updates can not be enabled because my CPU is
unsupported. I can understand if a change to the installer has made it
impossible to operate without Windows Update enabled and thus I can not install
6.2.1, however having the installer remove the previously working version,
fail, then claim the system was not modified is a serious problem.</pre>
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